Cisco today announced significant enhancements to AgenticOps, its agent-first IT operating model first introduced last year. The updates extend autonomous, AI-driven operations across networking, security, and observability, helping IT teams manage distributed, dynamic environments with greater speed, precision, and control while preserving human oversight and governance.
Quick Intel
Redefining IT Operations in the AI Era IT teams face unprecedented scale and complexity across cloud, on-premises, industrial, data center, and service provider environments. AgenticOps shifts operations from manual firefighting to intelligent, autonomous execution—absorbing routine tasks while keeping humans in control of outcomes. By leveraging unified visibility from Cisco Networking, Security Cloud Control, Nexus One, Splunk, ThousandEyes, Secure Firewall, and more, AgenticOps delivers context-aware actions grounded in real-time telemetry.
Key Innovations Across Domains
Networking – Campus, Branch, and Industrial
Data Center
Service Provider
Security – Cisco Security Cloud Control
Observability – Splunk Observability Cloud
The Power of Cisco as a Platform "For teams responsible for operating and securing distributed networks and infrastructure, AgenticOps represents a profound and fundamental shift away from complexity," said Jeetu Patel, President and Chief Product Officer, Cisco. "This is the true power of Cisco as a platform. By delivering agentic capabilities aligned to critical IT operations priorities, we're combining Cisco's unique cross-domain visibility, purpose-built models, and governance together to supercharge teams."
"The industry is clearly moving toward more agentic models of IT operations, but execution and trust will determine who leads," said Ron Westfall, VP and Practice Leader, Infrastructure and Networking, HyperFRAME Research. "Cisco's AgenticOps approach is compelling because it grounds AI-driven operations in decades of operational expertise, strong guardrails, and clear human oversight."
About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, Cisco has securely connected the world. With its industry-leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all. Discover more on The Newsroom and follow us on X at @Cisco.
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