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CBTS today unveiled Forge AI, uniting AI advisory, data readiness, and engineering together in a single, end-to-end solution. Forge AI gives clients a secure, AI-ready technology foundation — so they can deploy and scale practical AI faster with predictable costs and measurable return on investment.
Organizations are drowning in AI hype, hundreds of potential use cases, and rising expectations — but few are seeing ROI and even fewer have a path to scale. Most organizations still lack the IT maturity to deploy AI safely or profitably, and premature rollouts destroy more value than they create.
CBTS Forge AI meets clients where they are on their AI journey and delivers the core technology infrastructure required for real-world AI success. With security embedded from day one, the framework builds on CBTS AI-native services already deployed across leading organizations in the U.S. and Canada.
In a recent engagement, the Kentucky Community & Technical College System cut support ticket volume by 95% over a defined period through infrastructure modernization, creating the operational stability and bandwidth required to pursue institution-wide AI initiatives. As a result, the organization achieved lower operational costs and redirected hours each week to mission-critical work. With an AI assistant proactively identifying issues and emerging threats, the college system now provides its strongest digital experience for students, faculty, and visitors.
CBTS brings more than 30 years of deep expertise across the entire technology stack, from networking and infrastructure to cloud and security. CBTS Forge AI delivers end-to-end AI lifecycle partnership including AI readiness assessments, strategy workshops, advisory, engineering, custom agents, deployment, scaling, and 24/7 managed operations.
Additional capabilities include an innovative AI Development Studio for model finetuning, API development, embedded engineering support, and workflow integrations, along with AI-native security by design that addresses one of the biggest blockers to enterprise adoption. The solution offers vendor-agnostic guidance and is battle-tested at enterprise scale through methodologies CBTS applies internally before client deployment.
A Global 100 automotive manufacturer modernized its factory operations with a secure private-LTE network, eliminating connectivity failures that stalled autonomous robots. With eSIM security and real-time data streaming, the company now powers advanced automation, predictive analytics, and Industry 4.0 efficiency.
A national financial institution serving more than 1,300 organizations turned 14 years of transaction data into actionable intelligence through a secure, governed platform. With unified data pipelines and a common semantic layer, the client now differentiates through data-driven insights on liquidity trends, risk exposure, and member behavior.
A leading national retailer with 45 locations across the United States and Canada modernized its analytics ecosystem by unifying fragmented data and standing up an AI-ready Microsoft Fabric environment. With governed data pipelines and simplified reporting, the company is accelerating decision-making and unlocking new AI-driven insights.
“AI infrastructure is a critical growth driver for our clients,” said Justin Rice, Chief Product and Technology Officer at CBTS. “Successful AI deployment hinges on mature IT capabilities and data readiness. To cut through the hype and take control, Forge AI delivers the end-to-end strategy, roadmap, engineering, and managed services to safely deploy and capture value from AI. This allows CBTS to solve the foundational problems that stall AI initiatives, while clients focus on growth.”
Forge AI is available now to clients across the U.S. and Canada.
About CBTS
CBTS serves enterprise and midmarket clients in all industries across the United States and Canada. CBTS combines deep technical expertise with a full suite of flexible technology solutions — including AI-enabled Services, Application Modernization, Managed Hybrid Cloud, Cybersecurity, Digital Workplace, and Infrastructure solutions. From developing and deploying modern applications and the secure, scalable platforms on which they run, to managing, monitoring, and optimizing their operations, CBTS delivers comprehensive technology solutions for its clients’ transformative business initiatives.
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