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  • Carahsoft and ServiceNow Expand Partnership to Reach New Industries in U.S. and Canada
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Carahsoft and ServiceNow Expand Partnership to Reach New Industries in U.S. and Canada


Carahsoft and ServiceNow Expand Partnership to Reach New Industries in U.S. and Canada
  • by: Source Logo
  • |
  • March 16, 2026

Carahsoft Technology Corp., The Trusted IT Solutions Provider, and ServiceNow, the AI control tower for business reinvention, have expanded their partnership to extend availability of the ServiceNow AI Platform across Carahsoft's full reseller ecosystem in the U.S. and Canada. For the first time, the partnership opens Carahsoft's commercial and industry channels—including retail, technology, manufacturing, healthcare, financial services, and critical infrastructure—to ServiceNow.

Quick Intel

  • Carahsoft and ServiceNow expanded their partnership to make the ServiceNow AI Platform available across Carahsoft's full reseller ecosystem in the U.S. and Canada.

  • The expansion opens Carahsoft's commercial and industry channels to ServiceNow for the first time, including healthcare, financial services, critical infrastructure, retail, technology, and manufacturing.

  • Carahsoft brings more than 10,000 resellers, system integrators, and consulting partners with $23 billion in annual bookings to the partnership.

  • The partnership targets organizations that prefer to buy through trusted channel partners rather than traditional enterprise software sales motions.

  • The expanded reach includes regulated and non-regulated industries that share government's demands for compliance, security, and complex procurement.

  • ServiceNow will be featured at ServiceNow Knowledge, May 5-7, 2026, in Las Vegas.

Extending AI Platform Availability Through Channel Partners

Carahsoft built its reputation as the leading Government IT distributor with more than 10,000 resellers, system integrators, and consulting partners and $23 billion in annual bookings. The company has been expanding that network into regulated and non-regulated industries that share government's demands for compliance, security, and complex procurement. This partnership brings ServiceNow directly into those channels, reaching organizations that prefer to buy through trusted channel partners rather than through traditional enterprise software sales motions.

"Carahsoft's network reaches organizations with serious demands around compliance, security, and how they buy and deploy technology," said Michael Park, senior vice president, Global Partnerships and Channels at ServiceNow. "By making ServiceNow available through their reseller ecosystem, across Government and now into Healthcare, financial services, and critical infrastructure, we're meeting customers where they already are."

Simplifying Acquisition and Accelerating Adoption

The expanded partnership aims to simplify acquisition and offer greater flexibility in how organizations deploy ServiceNow solutions across a broader range of industries. By leveraging Carahsoft's network of specialized ServiceNow reseller and consulting partners, the companies expect to accelerate adoption of ServiceNow's AI-driven platform.

"We are excited to expand our longstanding partnership with ServiceNow to serve organizations across an even broader range of industries," said Terry Drinkwine, Vice President at Carahsoft. "ServiceNow's AI-driven platform is transforming how organizations operate, and this expansion allows us to bring those capabilities to more customers. By leveraging our network of specialized ServiceNow reseller and consulting and implementation services partners, we can help accelerate adoption, simplify acquisition and offer greater flexibility in how organizations deploy ServiceNow solutions. We look forward to deepening our collaboration and delivering increased value to customers across industries."

About Carahsoft

Carahsoft is The Trusted IT Solutions Provider, supporting Federal, State and Local Government, Education and Healthcare organizations and Private Sector Companies with IT products, services and training through our partners and contracts. As the Master Government Aggregator® for our vendor, reseller and integrator partners, we deliver solutions for Artificial Intelligence, Cybersecurity, FedRAMP, GovRAMP, MultiCloud, DevSecOps, Open-Source Intelligence (OSINT), Customer Experience & Engagement, 5G, Quantum, and IoT/OT, quantum computing, unmanned aerial systems (UAS), first responder technologies, and more. 

About ServiceNow

ServiceNow is the AI control tower for business reinvention. The ServiceNow AI Platform integrates with any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that connects intelligence to execution across every corner of business. With more than 80 billion workflows running on the platform each year, ServiceNow helps organizations turn fragmented operations into coordinated, autonomous workflows that deliver measurable results.

  • AI PlatformChannel PartnershipDigital TransformationHealthcare ITFinancial Services
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