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Box Partners with OpenAI to Bring Enterprise Content into ChatGPT


Box Partners with OpenAI to Bring Enterprise Content into ChatGPT
  • by: Business Wire
  • |
  • September 11, 2026

Box, Inc., the leading Intelligent Content Management platform, today announced it is bringing enterprise content and AI together to power more intelligent, actionable ways of working in ChatGPT. With the new integration, users can securely access and engage with their most important business content stored in Box directly from ChatGPT, making it easy to discover the right information, generate insights, and create new content. By putting files in the ChatGPT Library, Box and OpenAI are providing a frictionless way to leverage enterprise knowledge while maintaining Box's enterprise-grade security, permissions, and governance.

Quick Intel

  • Box partners with OpenAI to bring enterprise content into ChatGPT

  • Users can securely access Box content directly in ChatGPT

  • Maintains Box's enterprise-grade security, permissions, and governance

  • Users can navigate folder structure, search, select, and mention content

  • Supports workflows in clinical research, legal, finance, insurance, and production

  • Generally available today for all Box customers

Empowering ChatGPT with Enterprise Knowledge

"The next era of enterprise AI will be defined by how effectively AI can understand the content and context that power a business," said Aaron Levie, co-founder and CEO of Box. "The opportunity is to move beyond simply giving AI access to content and create experiences where the right files and information are at the center of how people interact with AI. By bringing Box and ChatGPT together, we're making enterprise knowledge a seamless and secure part of the AI experience, opening up entirely new ways for people to engage with their content and get work done."

"By bringing the files and context people already rely on in Box directly into ChatGPT, we're making it easier to move from finding information to understanding it, developing new ideas, and taking action - all in one flow," said Sondra Batbold, Product Lead, Personalization and Context at OpenAI. "This is an important step toward making ChatGPT a more connected place to get work done, while respecting the permissions and controls people already have in place."

Enterprises have vast amounts of valuable business knowledge stored across documents, presentations, contracts, research, and other unstructured content that power their business. But putting that knowledge to work with AI has often required users to manually find, download, and move files between systems, creating friction around incorporating AI into everyday work. The new Box integration with ChatGPT removes that friction by connecting users directly to the content they already have access to in Box and making files accessible throughout ChatGPT. Content remains organized, managed, and governed in Box, while users can bring the information they need into their flow of work with ChatGPT.

Key Capabilities

With Box and ChatGPT, users can now:

  • Navigate their Box folder structure and browse, search, select, and mention content directly in ChatGPT to quickly find the right information without switching between applications

  • Engage with Box content by tagging specific files as context in chats and projects, previewing source files, and editing Box Notes directly in ChatGPT to seamlessly move from information to creation

  • Act on Box content using supported tools through Box's MCP server to securely reference, extract, update, and create content and power more advanced, content-driven workflows

Business Workflow Examples

The integration brings the context held in Box into a wide range of business workflows, including clinical researchers accelerating research by mentioning clinical trial protocols, legal professionals streamlining contract review with specific agreements and playbooks, financial analysts analyzing quarterly results with reports and forecasts, insurance auditors powering review workflows with policies and claims files, and production managers bringing scripts and schedules into ChatGPT to surface key updates.

 

About Box

Box is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. 

  • Chat GPTEnterprise AIContent Management
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