Blackbaud, the world's leading provider of AI-powered solutions for social impact, today unveiled Platform for Good™, Blackbaud's unified operating system that brings social impact workflows together into a single connected pipeline, all working from the same intelligence. The new connected foundation for all Blackbaud products will help organizations identify growth opportunities, expand capacity and move from information to action with greater confidence than ever before.
The Platform for Good evolution, announced on stage at bbcon, Blackbaud's annual customer conference, does not require any action from existing customers; it seamlessly unites Blackbaud's entire ecosystem of products under the surface, powered by a shared architecture.
The result is not a single-point solution but a connected operating system for social impact, underpinned by embedded risk management and responsible AI practices and extensible through a connected network of partners, donors and developers. Customers can adopt capabilities as they become available while continuing to work within the Blackbaud products and workflows they use today.
The Data Core brings together differentiated data assets including the Blackbaud Philanthropic Dataset, research and industry datasets from the Blackbaud Institute, and Blackbaud Giving Search, creating a uniquely sector-specific foundation for intelligence.
The Intelligence Layer is powered by Blackbaud's proprietary Social Impact Signal Graph, which connects signals across the social impact ecosystem to surface patterns, relationships, and context, transforming data into intelligence grounded in how the sector works.
The Action Layer is where Blackbaud's AI moves from intelligence to execution through AI-powered assistants, agents, and workflows that help organizations take action, with appropriate human oversight and control.
Blackbaud also announced a broad portfolio of innovations that will continue to strengthen the compounding value of its Platform for Good.
The debut of Lantern™, the first domain-specific language model purpose-built to optimize fundraising intelligence. Developed through a strategic collaboration with Databricks, Lantern is built on more than four decades of experience in fundraising workflows, decisions and results, so that it understands giving behavior rather than buying behavior. Embedded in The Intelligence Layer, Lantern will power tailored intelligence directly where customers already work.
An expanding family of Agents for Good™. Blackbaud announced advancements to the Development Agent, which expands fundraising teams' capacity by identifying and engaging unassigned donors, and introduced the Data Health Agent, a continuous data steward designed to detect and address data issues making high-volume cleanup easier through review-and-approve workflows. Blackbaud also previewed agentic experiences for finance and education.
The next chapter of Blackbaud Raiser's Edge NXT®. Rebuilt from the ground up as a native cloud, AI-powered platform with embedded intelligence, automation, and connected data. The platform now includes purpose-built AI that surfaces high-potential prospects and giving signals, plus Strategy Assistant, which delivers benchmarks and AI-powered recommendations directly in the flow of work, drawing on more than $1 trillion in giving history tracked through Raiser's Edge NXT.
The introduction of Blackbaud Marketing™, built for nonprofit marketers and fundraisers and embedded within Raiser's Edge NXT, designed to help teams plan campaigns, identify audiences, coordinate engagement across channels and optimize performance using connected constituent and fundraising intelligence.
More connected, intelligent financial workflows including vision for Accounts Payable Agent in Financial Edge NXT®, next-generation Payment Assistant™ through partnership with BILL, and Deposit Connect™ which brings gift, fee, and disbursement data together. A new Higher Education Connected Campus solution with Student First brings student lifecycle together with advancement, finance, awarding and payments.
Together, these announcements demonstrate how Platform for Good connects data, purpose-built intelligence and action across the solutions social impact organizations rely on.
About Blackbaud
Blackbaud is the world's leading provider of AI-powered solutions for social impact. Serving nonprofits, educational institutions, companies committed to corporate social responsibility, and individual change makers, Blackbaud propels impact at scale with the sector's most intelligent solutions for fundraising and engagement, education solutions, financial management and CSR and grantmaking. With the deepest expertise powered by the world's largest philanthropic data set, the most connected workflows, and the most powerful impact network, Blackbaud's solutions are building a future where resources are unleashed at the speed of need. Blackbaud has been recognized by Fast Company, Newsweek, Quartz, Forbes and more for AI innovation, responsible leadership and workplace excellence. Blackbaud has operations in the United States, Australia, Canada, Costa Rica, India and the United Kingdom, supporting users in 100+ countries.
