Billtrust, a leader in B2B accounts receivable (AR) automation, has announced its 2025 milestones, showcasing a year defined by groundbreaking AI product innovation, significant industry recognition, and strategic global expansion. Key achievements include the launch of autonomous Collections Agentic Procedures, a verified 384% ROI for customers, and 19 consecutive quarters as a leader in G2's Accounts Receivable Automation rankings.
Billtrust launched Collections Agentic Procedures, enabling AI agents to autonomously run end-to-end collections workflows.
An IDC study verified Billtrust delivers a 384% ROI, with $4.84 in benefits for every dollar spent.
The company maintained its position as a G2 Leader in AR Automation for 19 consecutive quarters.
Grant Halloran joined as CEO in December 2025, bringing extensive enterprise software experience.
Customers reported a 52% increase in transactions per AR team member and a 16% reduction in DSO.
A strategic partnership with Deloitte Belgium marked expansion into the European market.
A central innovation of 2025 was the release of Collections Agentic Procedures, representing a shift from assisted to autonomous AI in AR workflows. Grant Halloran, Billtrust CEO, stated, “2025 was a transformative year for Billtrust as we pushed the boundaries of what's possible in AR automation.” These AI agents can recommend and execute optimal collection strategies, a leap that customer Brian Page of 84 Lumber highlighted: “Artificial Intelligence is the future of AR happening now. Billtrust is always improving their tools and constantly innovating with a clear focus on AI.”
Billtrust's product advancements translated into measurable customer outcomes, validated by third-party analysts. An IDC study found that users achieved a 384% ROI with an average nine-month payback period, citing benefits like $1.8 million in annual card fee savings and a 52% productivity increase per AR team member. This performance underpinned the company's sustained recognition as a leader in the G2 Grid and Everest Group's PEAK Matrix.
The year also saw a strategic leadership transition with the appointment of Grant Halloran as CEO, aimed at scaling the company's global reach. This was complemented by a new partnership with Deloitte Belgium, extending Billtrust's AI-powered AR best practices and automation solutions to enterprises across Europe, signaling focused international growth.
Billtrust's 2025 milestones underscore the tangible value of deep, AI-native automation in financial operations, moving beyond efficiency gains to deliver significant working capital improvements and a compelling return on investment for B2B finance teams.
About Billtrust
Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As a B2B accounts receivable workflow and payment software market leader, we provide the world's leading brands with AI-powered solutions to delight their buyers across the full AR lifecycle - from invoice presentment to payment application. With more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.
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