Better Home & Finance Holding Company has been named a finalist for the 2025 Inman Innovator Award in the “Most Innovative Use of AI” category for its Betsy™ AI agent, integrated within the Tinman® AI Platform. This recognition highlights Better’s mission to streamline the homebuying process through advanced AI, enhancing efficiency and transparency for borrowers and industry professionals.
Betsy™ AI named 2025 Inman Innovator Award finalist for innovative AI use.
Handles 127,000+ monthly mortgage queries, resolving 80% instantly.
Tinman® platform boosts lender margins by 20% and loan volume by 6x.
Betsy™ is customizable for lenders and brokers, broadening industry impact.
NEO Home Loans leverages Betsy™ for enhanced local loan officer efficiency.
Award recognizes Better’s focus on seamless, transparent homebuying.
Betsy™, the first voice-based AI loan assistant built for the mortgage industry, transforms the homebuying experience by managing over 127,000 monthly borrower interactions, resolving 80% without human intervention. Unlike typical chatbots, Betsy™ integrates with the Tinman® AI Platform, offering customizable solutions for lenders and brokers. “Betsy™ sets itself apart from existing mortgage technology because it’s not a simple voice or chat bot with one defined AI personality,” said Leah Price, VP of Tinman® AI Platform. This flexibility allows Tinman® clients to streamline end-to-end mortgage processes.
The Tinman® AI Platform, a modular and API-accessible system, enables rapid mortgage processing, from rate quotes in seconds to loan closings in as little as three weeks. Its integration with Betsy™ empowers lenders and brokers to enhance efficiency and profitability. The NEO Home Loans division, powered by Tinman® and Betsy™, achieved a 6x increase in loan volume and 20% higher gross margins within 90 days, demonstrating the platform’s transformative potential for local loan officers.
Better’s AI-driven approach bridges efficiency and empathy, ensuring homebuyers experience a faster, more transparent mortgage process. “Better’s Tinman® AI Platform was built to empower homebuyers across the nation to access financing seamlessly, securely, and affordably,” said Vishal Garg, Founder and Chief Executive Officer of Better. The Inman Innovator Award finalist recognition underscores Better’s commitment to redefining mortgage lending through technology that prioritizes both productivity and trust.
Better’s Betsy™ AI and Tinman® Platform are setting a new standard for mortgage technology, empowering lenders and borrowers alike. As a 2025 Inman Innovator Award finalist, Better continues to drive innovation, making homeownership faster, more affordable, and accessible while reshaping the future of the mortgage industry.
Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-powered mortgage lender and first fintech to fund more than $100 billion in mortgage volume. Since 2016, Better has leveraged its industry-leading AI platform, Tinman™, to achieve a singular mission of making homeownership cheaper, faster, and easier for Americans. Tinman™ allows customers to see their rate options in seconds, get pre-approved in minutes, lock in rates, and close their loan in as little as three weeks. In addition, Betsy™, the first voice-based AI loan assistant built exclusively for the mortgage industry, revolutionizes the homebuying journey by delivering timely application status updates to consumers, answering questions, and moving their loan application along 24/7/365. Better's mortgage offerings include GSE-conforming mortgage loans, FHA and VA loans, and jumbo mortgage loans.
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