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Behavox, a leading AI company specializing in transforming data into actionable insights, has announced the expansion of its Quantum Voice product with enhanced Asian language capabilities. This upgrade strengthens compliance monitoring and risk detection for financial institutions and multinational corporations across key Asia-Pacific markets, addressing the growing need for accurate native-language voice surveillance.
Behavox Quantum Voice now supports nine Asian languages, including Japanese and Mandarin.
Achieves 20% word error rate, outperforming major tech providers.
Enables real-time risk detection with AI-powered speech recognition.
Captures seamless language-switching in multilingual conversations.
Reduces false positives and enhances audit readiness for compliance.
Supports unified oversight across regions and business units.
Behavox Quantum Voice now supports full transcription, risk detection, and language-switching for Japanese, Mandarin, Cantonese, Hindi, Korean, Vietnamese, Thai, Tagalog, and Indonesian. This sets a new industry benchmark for multilingual compliance, addressing the limitations of legacy tools that struggle with non-English conversations. “Our customers operate in high-stakes, multilingual environments where missing a single signal can have serious consequences,” said Fahreen Kurji, Chief Customer Intelligence Officer at Behavox. “With Quantum Voice, we’ve eliminated language barriers in compliance - setting a new industry standard for risk detection in global communications.”
As financial institutions and multinational corporations expand in the Asia-Pacific, the need for precise monitoring of native-language communications has intensified. Legacy tools often fail to interpret non-English conversations accurately, exposing organizations to fines, reputational damage, and operational risks. Quantum Voice leverages domain-specific language models and AI-powered speech recognition to deliver a 20% word error rate, surpassing major technology providers. This accuracy ensures robust compliance in high-stakes environments like trading floors and customer interactions.
Quantum Voice’s contextual AI models enable real-time risk detection, capturing seamless language-switching common in multilingual settings. This capability mirrors real-world conversations, ensuring no critical signals are missed. The platform delivers faster, more accurate risk detection, higher-quality alerts with reduced false positives, and stronger audit readiness, fostering regulator confidence. It also provides unified oversight across languages, regions, and business units, streamlining compliance processes for global organizations.
Behavox’s Quantum Voice is a game-changer for compliance in the Asia-Pacific, offering unmatched accuracy and real-time insights. By eliminating language barriers, it empowers organizations to mitigate risks effectively and maintain regulatory compliance in dynamic, multilingual markets.
Behavox is an AI company that transforms structured and unstructured corporate data into insights that safeguard and enhance businesses. Our proprietary technology and industry-specific LLM enables users to ask and answer questions without becoming domain experts, technologists, or data scientists.
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