Adaptiva, a global leader in autonomous endpoint management, today announced that it has joined ServiceNow Build Partner Program, expanding how ServiceNow customers can access Adaptiva's integration with ServiceNow Configuration Management Database (CMDB). Integration is currently available directly from Adaptiva.
ServiceNow CMDB integration is available from Adaptiva and will be offered through ServiceNow Store.
The integration enables organizations to use data in their ServiceNow CMDB to manage device groups and direct patching and endpoint management strategies through Adaptiva.
"Teams shouldn't have to recreate information they already maintain in ServiceNow every time they need to manage or patch endpoints," said Dr. Deepak Kumar, Founder and CEO of Adaptiva. "By connecting that data directly with Adaptiva's OneSite platform, our customers are using ServiceNow CMDB as single system of record to determine how endpoints are organized into policy groups, managed, and patched."
With integration, teams can now use ServiceNow CMDB as central source of truth for managing endpoint groups, define managed device groups in Adaptiva based on ServiceNow CMDB criteria, have changes to device groupings in ServiceNow reflected in Adaptiva, avoid manually maintaining same device groups and lists across multiple systems, use CMDB-driven endpoint groups to support endpoint management and patching strategies.
In environments using Adaptiva OneSite Patch, these groups can also be used with business units to direct patching strategies, including determining which endpoints should receive or pause certain patching activities.
"From engineering standpoint, goal was to make this easy for administrators to use," said David Sowder, Sr. Solutions Architect at Adaptiva. "Administrators can manage their device groups in ServiceNow, and when those groups change, Adaptiva can use that updated information to determine which endpoints belong in each group. That means teams don't have to maintain same device lists in multiple places, and they can use those groups to guide endpoint management and patching."
The integration uses ServiceNow's Table API and can be configured with dedicated API user and restricted access scopes to help organizations control data and functionality available to connection. Settings validation feature allows administrators to confirm ServiceNow credentials and required API access before using CMDB queries within Adaptiva.
About Adaptiva
Adaptiva, autonomous endpoint management company, delivers fastest way to patch and manage endpoints at scale. IT and security operations leaders trust company's OneSite Platform and suite of endpoint management products to gain hands-free, fully autonomous approach to speeding continuous delivery of software, patches, and vulnerability remediations. Adaptiva was named Leader in 2026 Gartner Magic Quadrant for Endpoint Management Tools.
