.jpg)
8x8, Inc., a leading provider of integrated customer experience (CX) platforms, has launched a new data center in France to enhance performance, ensure compliance, and strengthen its commitment to the French market. This strategic investment supports local businesses and public sector organizations by aligning with stringent data sovereignty requirements and delivering AI-powered communication solutions.
8x8 opens new data center in France to support customer experience needs.
Facility ensures compliance with GDPR and French data residency laws.
Investment reflects 8x8’s focus on France as a strategic growth market.
AI-powered communications enhance performance for businesses and public sector.
Partnerships with SCC France and AFRC bolster 8x8’s local presence.
Data center supports low-latency access and enterprise-grade reliability.
The new data center enables French organizations to adopt 8x8’s AI-powered customer experience platform while meeting GDPR and local data residency mandates. By hosting data in-country, 8x8 ensures trust, transparency, and compliance for regulated industries. The facility delivers low-latency access and enterprise-grade reliability, empowering businesses to optimize customer interactions and operational efficiency.
8x8’s investment follows a year of significant expansion in France, including the appointment of Christian Laloy as Country Manager and deepened partnerships with SCC France and the Association Française de la Relation Client (AFRC). “While others choose to operate remotely, we’re investing locally,” said Christian Laloy, Country Manager, France at 8x8, Inc. “Some providers choose not to locate in France and in my mind that shows a lack of respect for the local businesses, the local people and the culture. This new data center makes our position clear: 8x8 is committed to serving French organizations with secure and fully compliant technology and transparency.”
The data center strengthens 8x8’s collaboration with SCC France, a leader in digital transformation. “8x8 isn't just entering the market with an innovative approach: by locating its data centers in France, the company helps deliver its customers a high level of data sovereignty, in line with European regulatory requirements,” said Regis Davesne, Director of digital transformation specialists SCC France. “This choice significantly boosts confidence and makes a real difference for customers looking for a solid, reliable long-term partner.” This partnership enhances 8x8’s ability to deliver tailored CX solutions to French enterprises.
The French data center is part of 8x8’s broader 2025 strategy to expand across high-compliance European markets. By investing in local infrastructure, 8x8 supports security-conscious industries and reinforces its role as a trusted partner for businesses seeking innovative, compliant communication solutions. The move aligns with the growing demand for AI-driven CX platforms that prioritize data sovereignty and performance.
8x8’s new data center marks a significant step in empowering French organizations with secure, compliant, and high-performance customer experience solutions. This investment solidifies 8x8’s commitment to driving innovation and trust in one of Europe’s key markets.
8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry's most integrated platform for Customer Experience – combining Contact Center, Unified Communication, and CPaaS solutions. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. 8x8 helps customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction.
With a turnover of more than €2.9 billion and over 2,700 employees in France, SCC France supports the digital transformation of its clients in 3 areas: the development of uses and user experience, the modernization of IT infrastructures and openness to the Cloud, and the deployment of network and security strategies.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.