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  • AI Cloud

Qualtrics Earns ISO 42001 & FedRAMP High for AI Trust


Qualtrics Earns ISO 42001 & FedRAMP High for AI Trust
  • Source: Source Logo
  • |
  • September 4, 2025

Qualtrics, the pioneer of experience management (XM), has earned ISO/IEC 42001:2023 certification, the world’s first international standard for responsible AI system design, development, and deployment, alongside FedRAMP High authorization, reinforcing its leadership in secure and ethical AI solutions.

Quick Intel

  • Qualtrics secures ISO 42001:2023 for responsible AI management.

  • Achieves FedRAMP High, the U.S. government’s top security standard.

  • Certifications validate Qualtrics’ secure, ethical AI practices.

  • Qualtrics AI supports critical projects with high trust and compliance.

  • Enhances security for customer and employee experience management.

  • Visit Qualtrics Trust Center for certification details.

Pioneering Responsible AI with ISO 42001

Qualtrics’ ISO/IEC 42001:2023 certification establishes it as a leader in responsible AI governance. This global standard, set by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ensures robust frameworks for security, privacy, transparency, and ethical AI practices. The certification validates Qualtrics’ ability to deliver trusted AI solutions across its Experience Management Platform, enabling organizations to innovate confidently. "Trust is the foundation of AI," said Assaf Keren, Chief Security Officer at Qualtrics.

FedRAMP High Authorization for Maximum Security

Qualtrics has also achieved FedRAMP High authorization, the U.S. government’s most stringent cloud security standard, requiring compliance with over 400 security controls. This positions Qualtrics among an elite group of providers trusted to handle sensitive unclassified data, including Controlled Unclassified Information (CUI). The authorization ensures that Qualtrics AI meets rigorous security demands, making it a reliable choice for critical projects across industries.

Building Trust in AI-Driven Experience Management

The combination of ISO 42001 and FedRAMP High certifications provides organizations with unparalleled confidence in Qualtrics’ AI capabilities. These achievements demonstrate Qualtrics’ commitment to secure, ethical, and transparent AI deployment, empowering businesses and governments to enhance customer and employee experiences. Qualtrics continuously strengthens its security posture to meet evolving organizational needs, as detailed in the Qualtrics Trust Center.

Qualtrics’ dual certifications mark a significant milestone in delivering trusted AI solutions. By prioritizing security and ethics, Qualtrics enables organizations to leverage AI for personalized, impactful experiences while maintaining the highest standards of data protection.

About Qualtrics

Qualtrics is trusted by thousands of the world's best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.

, the pioneer of experience management (XM), has earned ISO/IEC 42001:2023 certification, the world’s first international standard for responsible AI system design, development, and deployment, alongside FedRAMP High authorization, reinforcing its leadership in secure and ethical AI solutions.

Quick Intel

  • Qualtrics secures ISO 42001:2023 for responsible AI management.

  • Achieves FedRAMP High, the U.S. government’s top security standard.

  • Certifications validate Qualtrics’ secure, ethical AI practices.

  • Qualtrics AI supports critical projects with high trust and compliance.

  • Enhances security for customer and employee experience management.

  • Visit Qualtrics Trust Center for certification details.

Pioneering Responsible AI with ISO 42001

Qualtrics’ ISO/IEC 42001:2023 certification establishes it as a leader in responsible AI governance. This global standard, set by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ensures robust frameworks for security, privacy, transparency, and ethical AI practices. The certification validates Qualtrics’ ability to deliver trusted AI solutions across its Experience Management Platform, enabling organizations to innovate confidently. "Trust is the foundation of AI," said Assaf Keren, Chief Security Officer at Qualtrics.

FedRAMP High Authorization for Maximum Security

Qualtrics has also achieved FedRAMP High authorization, the U.S. government’s most stringent cloud security standard, requiring compliance with over 400 security controls. This positions Qualtrics among an elite group of providers trusted to handle sensitive unclassified data, including Controlled Unclassified Information (CUI). The authorization ensures that Qualtrics AI meets rigorous security demands, making it a reliable choice for critical projects across industries.

Building Trust in AI-Driven Experience Management

The combination of ISO 42001 and FedRAMP High certifications provides organizations with unparalleled confidence in Qualtrics’ AI capabilities. These achievements demonstrate Qualtrics’ commitment to secure, ethical, and transparent AI deployment, empowering businesses and governments to enhance customer and employee experiences. Qualtrics continuously strengthens its security posture to meet evolving organizational needs, as detailed in the Qualtrics Trust Center.

Qualtrics’ dual certifications mark a significant milestone in delivering trusted AI solutions. By prioritizing security and ethics, Qualtrics enables organizations to leverage AI for personalized, impactful experiences while maintaining the highest standards of data protection.

About Qualtrics

Qualtrics is trusted by thousands of the world's best organizations to power exceptional customer and employee experiences that build deep human connections, increase customer loyalty, boost employee engagement, and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint, respond in-the-moment to fix or improve experiences, and stay across the latest market trends and opportunities.

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