Marchex, a leader in AI-powered conversational intelligence, has named Paul Gallagher as Vice President of Channel Sales to spearhead its channel strategy and drive revenue growth. With over 25 years of experience in sales, marketing, and technology leadership, Gallagher’s appointment strengthens Marchex’s efforts to expand its partner ecosystem and enhance its market presence.
Paul Gallagher joins Marchex as Vice President of Channel Sales.
Brings 25+ years of experience in channel development and SaaS growth.
Will lead partner recruitment and sales across cloud, CRM, and analytics platforms.
Previously tripled client base as COO at Will Marlow Agency.
Focuses on advancing sales via Microsoft and AWS Marketplaces.
Aims to build an industry-leading partner ecosystem for Marchex.
Paul Gallagher’s appointment as Vice President of Channel Sales positions Marchex to accelerate its growth through strategic partnerships. “Paul’s proven ability to develop and lead high-performing channel teams, advance digital transformation projects, and deliver sustained revenue growth makes him a valuable addition to our leadership team,” said Troy Hartless, CRO of Marchex. Gallagher’s extensive experience in scaling SaaS and data-driven enterprises aligns with Marchex’s goal of enhancing its AI-driven solutions across key industries.
Gallagher brings a robust background in channel development, having served as Partner and COO at Will Marlow Agency, where he achieved a threefold increase in the client base and implemented an AI strategy to boost service delivery efficiency. His prior roles in sales and marketing leadership equipped him with deep knowledge of go-to-market strategies, making him well-suited to expand Marchex’s partner network and drive measurable outcomes.
In his new role, Gallagher will oversee channel partner recruitment, enablement, and sales across cloud platforms, CRMs, field service systems, DMS, and analytics solutions. A key focus will be advancing Marchex’s presence in Microsoft and AWS Marketplaces, aligning technical and business objectives to deliver customer-focused innovation. “I’m excited to join Marchex at a time when businesses are increasingly relying on AI-powered insights to engage customers and grow revenue,” said Gallagher.
Marchex’s AI and conversational intelligence solutions provide actionable insights for businesses, particularly in verticals like automotive, home services, and healthcare. Gallagher’s leadership will strengthen Marchex’s channel strategy, leveraging its recent partnerships with FordDirect and other automotive OEMs to reach approximately 3,000 dealerships. His efforts will focus on building an industry-leading partner ecosystem to deliver value to clients.
With Gallagher’s appointment, Marchex is well-positioned to capitalize on the growing demand for AI-driven insights. His expertise in channel development and revenue scaling will support Marchex’s mission to transform customer engagement and operational efficiency. This strategic move reinforces Marchex’s commitment to delivering innovative, data-driven solutions to its global client base, driving sustained growth in the conversational intelligence market.
Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables sales, marketing, service, operations, and executive teams to optimize customer journey experiences across omnichannel communication channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.
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