Logistics Plus, a global logistics provider based in Erie, Pennsylvania, with 2,100 employees across 50 countries, has revolutionized its operations by leveraging Qlik Cloud Analytics. By integrating AI-driven intelligence, the company has reduced shipment error rates from over 20% to under 1%, enhancing visibility, agility, and customer experience across its global supply chain, outpacing larger competitors. Qlik, serving over 40,000 global customers, provides enterprise-grade AI, data integration, and analytics to drive strategic business outcomes.
Logistics Plus faced challenges from manual processes and fragmented data, which hindered its rapid growth as one of the industry’s fastest-growing privately owned companies. Qlik Cloud Analytics became the backbone of its supply chain, warehousing, and customer experience functions, providing cross-platform visibility and intelligent automation. “Transformative is an understatement. With Qlik, we’ve made a 10,000-year leap in our ability to manage our data and see what we can do with it,” said Ryan McGregor, Director of Business Intelligence at Logistics Plus.
By embedding Qlik Predict, Logistics Plus anticipates shipment delays and takes corrective actions in transit, preventing delivery failures. This predictive capability ensures operational agility, allowing the company to respond swiftly to disruptions. “Our customers don’t just get updates. They get options,” added McGregor, highlighting how proactive solutions enhance customer trust in a high-stakes logistics market.
Qlik powers port-level analytics for container turnaround time and delivers rapidly updated dashboards like My Freight Trend for customers and executives. Internal C-suite visibility across all business units ensures informed decision-making. “Logistics Plus is proving what real execution with AI looks like,” said Brendan Grady, Executive Vice President and General Manager of Qlik’s Analytics Business Unit. The platform’s real-time insights have reduced task times from days to seconds, streamlining operations.
Logistics Plus is expanding its use of Qlik’s AI portfolio, including Qlik Answers for unstructured data and Qlik Talend Cloud for advanced integration. These tools aim to deepen intelligence and streamline customer experiences in a volatile market. “We’ve only just started tapping into what’s possible,” said McGregor, emphasizing the company’s commitment to staying ahead with AI-driven innovation, supported by Qlik’s platform-agnostic technology.
By leveraging Qlik Cloud Analytics, Logistics Plus has transformed its supply chain operations, achieving unmatched efficiency and customer satisfaction. The integration of Qlik’s AI-powered insights enables the company to navigate the complexities of global logistics, setting a new standard for agility and precision in the industry.
Logistics Plus is a transportation, warehousing, fulfilment, technology, business intelligence, and supply chain solutions company based in Erie, Pennsylvania. It has around 2,100 employees across 50 different countries and is one of the industry’s fastest-growing privately owned companies.
Qlik converts complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio provides advanced, enterprise-grade AI/ML, data integration, and analytics. Our AI/ML tools, both practical and scalable, lead to better decisions, faster. We excel in data integration and governance, offering comprehensive solutions that work with diverse data sources. Intuitive analytics from Qlik uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. As strategic partners, our platform-agnostic technology and expertise make our customers more competitive.
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