Enterprises in Asia Pacific are reshaping AWS environments to support expanding uses of AI while meeting local regulatory requirements, according to a new research report published today by Information Services Group (ISG), a global AI-centered technology research and advisory firm. The 2026 ISG Provider Lens AWS Ecosystem partners report for Asia Pacific finds that enterprises are using AWS to modernize technology estates, strengthen data foundations and prepare for production-scale AI deployments.
ISG's 2026 Provider Lens AWS Ecosystem partners report for Asia Pacific finds enterprises reshaping AWS environments to support AI while meeting local regulatory requirements.
Effective AWS strategies in Asia Pacific require specific country-level capabilities with a shared operating backbone.
Modernization programs go beyond lift-and-shift to include application, database and infrastructure changes, including SAP environments, VMware estates and mainframes.
Companies are deploying GenAI within AWS environments for knowledge assistants, customer service automation, software engineering and industry-specific applications.
Amazon Bedrock, now available in more locations in the region, helps organizations address data residency, latency and control requirements.
CIOs and CFOs are increasingly scrutinizing AWS unit economics, idle resources, licensing and workload placement, raising the priority of FinOps and cloud optimization.
Modernization remains a primary goal of AWS strategies, but the programs of many companies in the region go beyond lift-and-shift approaches to include application, database and infrastructure changes. Enterprises are updating SAP environments, VMware estates and mainframes and expanding cloud-native engineering on AWS to support changing business requirements. This integrated approach helps reduce technical debt and provide stronger foundations for data-intensive processes.
Companies in Asia Pacific are deploying GenAI within AWS environments for use cases including knowledge assistants, customer service automation, software engineering and industry-specific applications. Amazon Bedrock, now available in more locations in the region, helps organizations address data residency, latency and control requirements for these applications. To operate AI reliably, enterprises are strengthening data engineering, retrieval architectures, security testing and responsible AI controls.
"Effective AWS strategies in Asia Pacific require specific country-level capabilities with a shared operating backbone," said Michael Gale, partner and regional leader, ISG Asia Pacific. "Companies can differentiate themselves by using common assets while meeting local data, talent and regulatory requirements."
"As AWS becomes embedded in core operations, enterprises in Asia Pacific are evaluating whether their operating models can absorb AI growth and regulatory change," said Srinivasan P N, ISG senior lead analyst and lead author of the report. "Providers that turn common tools into repeatable and industry-specific capabilities can help clients continuously improve cloud environments."
CIOs and CFOs are increasingly scrutinizing AWS unit economics, idle resources, licensing and workload placement as cloud consumption grows across Asia Pacific. This scrutiny is turning FinOps, cloud optimization, automation and managed AWS operations into higher priorities. Enterprises are expanding observability and site reliability engineering practices to improve performance, availability and resilience for business-critical AWS workloads, ISG says.
The report also explores other trends in the region's AWS ecosystem, including the growing importance of cross-region resilience and accelerated deployment of real-time data pipelines.
For more insights into the cloud-related challenges faced by enterprises in Asia Pacific, along with ISG's advice for addressing them, see the ISG Provider Lens Focal Points briefing here.
The report evaluates 42 providers across four quadrants: AWS Professional Services, AWS Managed Services, AWS Data Lifecycle Management Services and AI-Powered Business Transformation with AWS.
The report names Accenture, Capgemini, Cognizant, DXC Technology, HCLTech, PwC, TCS and Wipro as Leaders in all four quadrants. It names NTT DATA as a Leader in three quadrants and Infosys and Tech Mahindra as Leaders in two quadrants each. ITC Infotech is named as a Leader in one quadrant.
In addition, LTM is recognized as a Rising Star in three quadrants. Hitachi Digital Services, Kyndryl, NTT DATA and Tech Mahindra are recognized as Rising Stars in one quadrant each.
In the area of customer experience, MHP is named the global ISG CX Star Performer for 2026 among AWS ecosystem providers. MHP earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of Excellence program.
The 2026 ISG Provider Lens AWS Ecosystem partners report for Asia Pacific is available to subscribers or for one-time purchase on this webpage.
About ISG
ISG is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world's top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data and research, in-depth knowledge and governance of provider ecosystems, and the expertise of its 1,500 professionals worldwide working together to help clients maximize the value of their technology investments.
