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Infosys, a global leader in digital services and consulting, has partnered with Telenor Shared Services (TSS), the global business services arm of Telenor Group, to implement Oracle Fusion Cloud Human Capital Management (HCM). This collaboration leverages Infosys' deep expertise in Oracle Cloud solutions to standardize HR operations, enhance employee experiences, and integrate critical business functions, driving efficiency and data-driven decision-making in the telecom industry.
Infosys will deploy Oracle Cloud HCM to consolidate Telenor Shared Services’ HR, financial, supply chain, and project management functions into a single platform. This end-to-end integration eliminates silos, improves data quality, and enables real-time insights through advanced analytics and dashboards. The solution supports Telenor’s global workforce by providing intuitive tools that enhance engagement and streamline administrative tasks.
Oracle Cloud HCM’s embedded AI capabilities automate routine HR processes, such as talent management and workforce planning, while offering scalable, cloud-native architecture. This enables TSS to respond agilely to operational demands and regulatory requirements, fostering a seamless employee experience. As Morten Dean Dunham, CEO of Telenor Shared Services, stated: “Modernizing our HR operations is crucial to improve efficiencies and employee experience. By collaborating with Infosys to implement Oracle Cloud HCM, we are confident we will get a solution that meets our future needs.”
The collaboration positions TSS at the forefront of HR transformation in telecom, aligning with Infosys’ track record of delivering over 1,000 Oracle Cloud implementations globally. Yvette Cameron, SVP of Global HCM Product Strategy at Oracle, noted: “This collaboration will help organizations harness the full potential of embedded AI and cloud technology to transform business processes and stay ahead of competition.” Upendra Kohli, EVP at Infosys, added: “This unique approach positions TSS at the forefront of HR transformation, driving a competitive advantage in the market.”
Infosys, with over 320,000 employees across 59 countries, drives digital transformation through AI-first solutions and a commitment to sustainability and inclusivity. Its expertise in Oracle Cloud implementations supports global enterprises in navigating complex transformations.
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