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EXL has announced the successful completion of migrating its LifePRO Digital Suite® platforms to Amazon Web Services (AWS). This strategic move modernizes the core infrastructure for the life and annuity insurance industry, providing EXL's global clients with a more secure, scalable, and innovative cloud environment powered by AWS's AI and analytics services.
EXL completes full migration of its LifePRO Digital Suite insurance platform to AWS.
The move aims to provide secure, scalable infrastructure for life and annuity carriers.
Clients gain access to AI services like Amazon Bedrock and Kendra for innovation.
Benefits include improved performance, reduced costs, and faster feature deployment.
The migration enhances business continuity, disaster recovery, and compliance.
EXL deepens its AWS partnership to deliver AI-driven underwriting and analytics.
The migration to AWS represents a significant step in EXL's strategy to modernize the life and annuity insurance value chain. By moving its flagship LifePRO platform, which administers millions of policies globally, to a cloud-native environment, EXL provides carriers with the foundational agility needed to innovate. The shift offers enhanced disaster recovery, high availability, and the scalability required to handle peak workloads, addressing key industry demands for resilient and flexible digital cores.
This cloud-based implementation supports event-driven architecture for real-time data exchange and straight-through processing, enabling insurers to accelerate their digital transformation initiatives and improve operational efficiency.
A central advantage of the AWS environment is direct access to advanced AI and machine learning services. EXL is leveraging tools like Amazon Bedrock and Kendra to build and integrate generative AI capabilities and intelligent search into the LifePRO ecosystem. This partnership empowers EXL to deliver solutions that help insurers personalize customer experiences, gain richer business insights, and adapt rapidly to evolving market expectations.
"Through our collaboration with AWS, we combine deep domain expertise with world-class cloud capabilities, including AI/ML services and advanced analytics, to deliver solutions that enable insurers to innovate, personalize customer experiences and adapt quickly to market demands," said Baljinder Singh, EXL’s executive vice president and global CIO. "These enhancements will enable insurers to streamline operations, improve time-to-market and deliver more seamless digital experiences for policyholders."
The successful migration solidifies EXL's position as a modernizer in the insurance sector. By harnessing AWS's cloud infrastructure, EXL is enabling carriers to reimagine traditional workflows, from underwriting to policy administration and customer engagement. The focus is on creating a unified digital environment that reduces operational costs while unlocking new capabilities through API-driven integrations and AI-powered analytics.
This transition is poised to help the life and annuity industry meet growing demands for digital efficiency, data-driven decision-making, and enhanced policyholder experiences in a competitive landscape.
About EXL
EXL is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 63,000 employees spanning six continents.
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