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Cloudways, a DigitalOcean company, has launched Cloudways Copilot, an AI-powered tool designed to streamline server issue resolution for agencies, developers, and e-commerce businesses. This solution reduces operational friction, enabling teams to focus on growth by addressing website performance issues quickly and efficiently.
Cloudways Copilot reduces server issue resolution time to 5-6 minutes on average.
AI Insights provide root cause analysis and step-by-step resolution guides.
SmartFix offers one-click remediation for common performance issues.
Supports developers and non-technical users with accessible, automated solutions.
Pioneers AI-powered automation for managed hosting site management.
Saves businesses from costly downtime, estimated at $5,600-$9,000 per minute.
Cloudways Copilot leverages DigitalOcean’s Gradient AI platform to deliver intelligent automation. Unlike traditional reactive alerts, Copilot provides AI-based insights, including pre-assessed root cause analysis and personalized resolution guides. This addresses critical issues like unoptimized database queries, disk space limitations, aggressive bot crawling, and DDoS/DoS attacks, ensuring real-time visibility into performance bottlenecks.
Suhaib Zaheer, SVP of Managed Hosting at DigitalOcean, commented, “Cloudways Copilot represents a major step towards our vision of building a fully intelligent managed hosting platform for the AI era. The solution empowers digital businesses to confidently navigate complex hosting challenges with intelligent automation – redefining what it means to be truly ‘managed’.”
The SmartFix feature is a standout, offering one-click remediation that eliminates the need for human support intervention. By proactively identifying issues before they escalate, SmartFix significantly reduces downtime, which can cost businesses between $5,600 and $9,000 per minute. This empowers users to maintain optimized, responsive websites with minimal effort.
Jonathan Sokol, a Cloudways customer and owner of Mint Media, said, “Cloudways Copilot has transformed how we manage 180+ sites by providing automated AI insights with specific solutions for issues, saving our team 15 hours in one month. Instead of spending hours debugging, we now get detailed breakdowns that help us quickly resolve problems—including one major issue that would have taken 7-8 hours to fix manually.”
Cloudways Copilot simplifies complex technical tasks, making them accessible to both developers and non-technical users. The suite’s automation tools enable teams to resolve issues independently, saving time and boosting confidence. This is particularly valuable for agencies and e-commerce businesses managing multiple sites, where efficiency is critical.
With this launch, Cloudways becomes one of the first managed hosting providers to focus AI automation on site management rather than site creation. Bratin Saha, Chief Product and Technology Officer at DigitalOcean, added, “Cloudways Copilot is the managed hosting-focused agentic capability from the DigitalOcean Gradient™ AI platform. It leverages Gradient AI’s SRE agents to bring intelligent automation to Cloudways’ customers, such as SmartFix for self-healing infrastructure.”
This innovative approach sets a new standard for proactive infrastructure, anticipating user needs and accelerating business growth through reliable, AI-driven solutions.
Cloudways Copilot marks a significant advancement in managed hosting, offering a scalable, AI-powered solution that minimizes downtime and enhances website performance. By integrating intelligent automation, DigitalOcean empowers businesses to focus on growth while maintaining robust, efficient online operations.
Cloudways, a DigitalOcean service, offers businesses fully managed cloud hosting to enable their website to flourish. Cloudways managed hosting delivers unmatched performance, security, reliability, and value with 24/7 support that acts as your extended team, making Cloudways the ultimate choice for growing agencies and eCommerce businesses.
DigitalOcean is the simplest scalable cloud platform that democratizes cloud and AI for digital native enterprises around the world. Our mission is to simplify cloud computing and AI to allow builders to spend more time creating software that changes the world. More than 600,000 customers trust DigitalOcean to deliver the cloud, AI, and ML infrastructure they need to build and scale their organisations.
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