Carbyne, a leader in cloud-native emergency communications, has secured $100 million in funding to advance its AI-powered 911 response platform. This investment will drive innovation, global expansion, and enhanced cybersecurity, supporting public safety agencies and mission-critical industries worldwide.
Carbyne raises $100M to advance AI-driven emergency response.
APEX platform sees 477% year-over-year ARR growth.
Customer base for APEX grows by 105%, spanning 23 U.S. states.
AI Suite enhances call handling, dispatch, and decision-making.
Funding to support R&D, global expansion, and partnerships.
Integrates with AT&T, Axon, and Global Medical Response tools.
Carbyne’s flagship APEX platform, a next-generation 911 call-handling solution, has driven remarkable growth, with a 477% year-over-year increase in annual recurring revenue (ARR). The platform’s adoption has surged, with a 105% rise in customers, as public safety agencies transition from legacy systems to cloud-native infrastructure. Operating across nearly 300 sites in 23 U.S. states and six countries, Carbyne supports over 7,000 call-takers globally.
Carbyne’s AI Suite is integrated into its platform, providing real-time support for call handling, dispatch, resource coordination, and emergency decision-making. Unlike add-on solutions, Carbyne’s AI leverages proprietary data from millions of emergency interactions, enabling highly accurate virtual agents. “As AI adoption accelerates in public safety, Carbyne is uniquely positioned to lead,” said Alex Dizengof, Co-Founder and CTO of Carbyne. “By building AI into the core of our platform, we’re not just enhancing emergency response — we’re setting the standard for faster, smarter, and more reliable outcomes when every second counts.”
The funding round includes participation from AT&T Ventures, Axon Enterprise, Cox Enterprises, Global Medical Response, and others. “Every day, first responders and 911 operators face critical, split-second decisions,” said Axon Senior Vice President of Strategy and Corporate Development Henrik Kuhl. “Carbyne is transforming how emergency calls are managed — delivering real-time, AI-powered intelligence to those on the front lines of public safety.” Similarly, Edward “Ted” Van Horne, Chief Operating Officer at Global Medical Response, noted, “Investing in Carbyne and furthering our partnership supports GMR in continuing to improve that care — bringing cloud-native, data-rich technology to the front lines of emergency response for increased safety in the communities we serve.”
With the new capital, Carbyne plans to expand its R&D and engineering teams, deepen AI capabilities, and strengthen go-to-market efforts in North America, Latin America, and EMEA. The company will also invest in strategic partnerships to enhance its ecosystem of tools for emergency responders, ensuring security, privacy, and reliability remain core to its platform.
This funding marks a pivotal moment for Carbyne, reinforcing its mission to transform emergency communications. By leveraging AI and cloud-native technology, Carbyne is poised to deliver faster, smarter, and more reliable solutions, saving lives and enhancing public safety worldwide.
Carbyne is setting a new standard for how the world responds to emergencies. Our cloud-native platform — built for speed, clarity, and action — uses AI to help emergency responders move faster, see more, and make confident decisions when lives are on the line. Carbyne connects responders with real-time data, live video, multilingual transcription and translation, and intelligent tools that streamline complex workflows and enhance coordination. Deployed across dozens of jurisdictions, integrated with leading public safety systems, and trusted to process over 250 million data points annually with 99.999% call handling uptime, Carbyne delivers resilience at scale. With global reach and an unrelenting focus on impact, we help communities stay safer, better prepared, and more connected — because every second matters, and every person counts.
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