The Hackett Group, Inc. (NASDAQ: HCKT), a leading generative AI consultancy, announced the winners of its inaugural 2025 Hackett Innovation Awards on June 30, 2025. The awards recognize Bosch, BT International, Johnson & Johnson, McCormick & Company, Inc., Roche Turkiye, and Schneider Electric for their innovative use of AI to transform business processes, achieving significant efficiency and ROI. The finance card above shows HCKT’s current stock price at $25.126, reflecting a slight decline from the previous day’s close of $25.42.
The 2025 Hackett Innovation Awards highlight the power of AI in revolutionizing end-to-end business processes. “These companies aren’t just adopting AI – they’re building intelligent systems that solve real business problems at scale,” said Vin Kumar, principal at The Hackett Group® and a judge of the competition. The winners demonstrate hyper-automation, domain-specific innovation, and rapid ROI, with some achieving returns exceeding 2,500% within months.
Bosch leverages agentic AI to enhance its Invoice-to-Pay Customer Service Center, processing 500,000 annual inquiries. “With its AI expertise in order to develop and manufacture user-friendly, sustainable products, Bosch was able to create an AI agent that searches and retrieves relevant invoice information in any of Bosch’s 40 SAP instances,” the announcement noted. This reduced response times to minutes for up to 80% of cases, with the system handling 20% of inquiries since November 2024 and projected to cover 80% soon.
BT International, powered by Wipro, used AI and machine learning to address order fulfillment delays. “Concerned about delays in revenue realization due to high end-to-end order fulfillment cycle times and a large volume of backlogged orders,” BT implemented a system predicting order backlog with 85% accuracy, reducing backlog by 29% and achieving 96% right first-time delivery, yielding $83.9 million in annual benefits and a 26,000% ROI.
Johnson & Johnson’s JAIDA-GenAI, launched in 2020, evolved from a basic chatbot to a comprehensive generative AI platform. “As the sophistication and reach of the program grew, J&J Global Services began to develop a five-stage methodology for delivering automations within J&J,” engaging 11 internal functions to enhance employee digital experiences, with expected payback within 12-18 months, laying the foundation for future innovation.
McCormick & Company, Inc. developed the Iconic Raw Materials Analytics (IRMA) system to optimize purchasing. “In response, McCormick’s procurement team partnered with their data and analytics colleagues to develop a sophisticated predictive system,” leveraging machine learning and AI insights from agricultural, economic, weather, and futures data. IRMA has become integral to McCormick’s sourcing strategies, boosting efficiency and competitive advantage.
Roche Turkiye’s Clinical Data Platform for Oncology standardizes breast cancer treatment. “Most Hackett Innovation Award winners save money and time. Roche Turkiye’s Clinical Data Platform for Oncology is also on track to save the lives of thousands of Turkish women,” with a 25% improvement in treatment outcomes during a four-month pilot and a 2,500% ROI due to cost-effective early interventions.
Schneider Electric’s Cost Analytics Power (CAP) tool, built on Quickbase, enhances procurement. “Seeing an opportunity to augment data from traditional enterprise resource planning systems with information from business intelligence systems,” Schneider’s CAP tool analyzes 30 million transactions annually, identifying significant savings with a three-month payback period, improving data accuracy across regions.
The 2025 Hackett Innovation Awards showcase how AI can drive transformative business outcomes. “The award-winning organizations have found operational areas where they have designed, developed and implemented AI solutions in their production environments,” said John K. Thompson, senior vice president and principal at The Hackett Group®. These innovations set a benchmark for scalable AI adoption, delivering measurable value across diverse industries.
The Hackett Group, Inc. is an IP and platform-based, Gen AI strategic consulting and executive advisory firm that enables Digital World Class® performance. Using AI XPLR™ and ZBrain™ – our ideation through implementation platforms – our experienced professionals help organizations realize the power of Gen AI and achieve quantifiable, breakthrough results, allowing us to be key architects of their Gen AI journey.
TechIntelPro empowers B2B technology decision-makers with the latest industry trends, deep insights, leadership perspectives and actionable intelligence to drive both organizational and professional milestones—and thrive on the tech pulse.