Gurobi Optimization, LLC has introduced Gurobot, an AI-powered assistant integrated into its User Portal, marking a significant advancement in decision intelligence technology. This launch represents the first customer-facing application under the Gurobi Intelligence framework, designed to make mathematical optimization more accessible and efficient through trusted, explainable AI.
Gurobot is an AI-powered assistant integrated into Gurobi’s User Portal.
It provides instant support, troubleshooting, and licensing assistance.
Combines large language models with Gurobi’s extensive knowledge base.
Suggests modeling improvements and answers technical questions in real time.
Enables seamless escalation to human experts for complex issues.
Part of the Gurobi Intelligence framework to enhance user experience.
Gurobot leverages advanced AI to deliver immediate, expert-level assistance to users of Gurobi’s decision intelligence platform. By integrating large language models with Gurobi’s comprehensive knowledge base, the assistant ensures fast and reliable guidance for both commercial and academic users. This tool addresses the growing demand for efficient, accessible optimization solutions in industries relying on data-driven decision-making.
The AI assistant offers a range of functionalities, including real-time troubleshooting, licensing support, and technical query resolution. Gurobot can suggest improvements to optimization models, helping users refine their approaches for better outcomes. Its ability to generate source-backed responses ensures accuracy, while seamless integration with Gurobi’s support system allows for quick escalation of complex issues to human experts.
Gurobot is the first initiative under the Gurobi Intelligence framework, which aims to combine optimization expertise with generative AI. This framework reflects Gurobi’s commitment to innovation, as demonstrated in its Innovation Lab, where ongoing efforts focus on enhancing user experience and expanding the adoption of optimization technology across various sectors.
“Our mission is to make mathematical optimization as accessible and impactful as possible,” said Duke Perrucci, CEO of Gurobi Optimization. “Gurobot brings a new level of immediacy, clarity, and control to the user experience. It's more than a support tool—it's an extension of our commitment to innovation and customer success.” This focus on user-centric innovation positions Gurobot as a valuable tool for organizations seeking to optimize their decision-making processes.
Gurobot’s launch underscores Gurobi Optimization’s dedication to advancing decision intelligence technology. By providing instant support and leveraging AI to enhance user experience, Gurobot empowers organizations to tackle complex optimization challenges with greater efficiency and confidence.
With Gurobi’s decision intelligence technology, customers can make optimal business decisions in seconds. From workforce scheduling and portfolio optimization to supply chain design and everything in between, Gurobi identifies the optimal solution, out of trillions of possibilities.
As the leader in decision intelligence, Gurobi delivers easy-to-integrate, full-featured software and best-in-class support, with an industry-leading 98% customer satisfaction rating.
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