EXL, a global data and AI company, has launched its Code Harbor™ and Smart Agent Assist™ solutions in the AWS Marketplace’s new AI Agents and Tools category. These offerings enable organizations to integrate AI-driven tools for code migration and customer service optimization seamlessly.
EXL Code Harbor and Smart Agent Assist available in AWS Marketplace.
Code Harbor reduces code migration time by 35%, compute time by 25%.
Smart Agent Assist cuts contact center handling time by 12-15%.
Streamlines procurement via AWS accounts for rapid AI deployment.
Enhances workflows in insurance, banking, healthcare, and retail.
Supports real-time insights, governance, and cost efficiency.
Announced on July 16, 2025, EXL’s Code Harbor and Smart Agent Assist are now accessible in the AWS Marketplace’s AI Agents and Tools category. Customers can discover, purchase, and deploy these solutions using their AWS accounts, accelerating AI integration. “By offering Code Harbor and Smart Agent Assist in AWS Marketplace, we’re providing customers with a highly scalable, efficient, and compliant way to embed EXL’s agentic AI solutions,” said Anand “Andy” Logani, EVP and Chief Data and AI Officer at EXL.
Code Harbor leverages multiple AI agents for code comprehension, data cleaning, lineage, conversion, and validation. It reduces code migration time by 35% compared to manual processes, cuts compute time and memory usage by 25%, and achieves a 10% reduction in query plans. This results in faster delivery, lower costs, and higher accuracy for organizations modernizing legacy codebases.
Smart Agent Assist orchestrates intent recognition AI agents to provide real-time conversational insights, automated call summaries, and smart audits. It reduces contact center handling time by 12-15% and service costs by up to 20%, improving first call resolution and agent productivity. This enables personalized, efficient customer experiences across industries like insurance, banking, healthcare, and retail.
AWS Marketplace simplifies procurement by reducing vendor evaluations and negotiations, with centralized purchasing ensuring visibility over licensing and payments. This allows businesses to rapidly adopt EXL’s AI solutions while maintaining compliance and control. The platform’s scalability supports enterprise-wide AI initiatives, driving innovation across diverse sectors.
EXL’s solutions are already transforming workflows in industries such as insurance, banking, healthcare, and retail. “Our customers are already using these capabilities to improve workflows, reduce costs, and deliver better customer experiences,” Logani noted. With proven reductions in migration time, compute resources, and service costs, EXL’s offerings demonstrate significant value for enterprises embracing AI-driven transformation.
EXL’s launch of Code Harbor and Smart Agent Assist in AWS Marketplace positions it as a leader in agentic AI solutions. By streamlining code migration and customer service operations, EXL empowers organizations to achieve efficiency, scalability, and enhanced outcomes in the AI era.
EXL is a global data and AI company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world’s leading corporations in industries including insurance, healthcare, banking and capital markets, retail, communications and media, and energy and infrastructure, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have approximately 60,000 employees spanning six continents.
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