Workshop has launched Cici, an agentic AI assistant purpose-built for internal communications teams. Integrated into the Workshop platform, Cici accelerates planning, writing, designing, and sending internal communications with context-aware guidance, reducing guesswork and enabling faster, more confident execution.
Quick Intel
Cici addresses key pain points for internal communications professionals by delivering AI assistance that understands the unique demands of employee-facing content from the outset. Unlike general-purpose tools that require extensive customization, Cici leverages Workshop's accumulated expertise to provide relevant, actionable support without setup delays.
Context-Aware Assistance from Day One Pre-trained on Workshop's extensive library of internal comms resources, Cici offers instant value through practical recommendations. Teams can generate adaptable drafts, refine messaging for clarity and engagement, plan multi-channel campaigns, and access benchmarks tailored to specific industries or audiences—all while preserving organizational tone and priorities.
Seamless Integration and Growing Intelligence As part of the Workshop platform, Cici already utilizes email and campaign performance data for informed suggestions. Future updates will incorporate deeper organizational context, such as brand guidelines, historical communications, audience segments, and engagement patterns. This enables more precise recommendations, optimal send timing, and data-driven insights customized to each company's unique environment.
Supporting Human Expertise Cici is intentionally designed as a supportive collaborator rather than a replacement. By automating repetitive tasks and producing strong initial drafts, it creates more time for communicators to focus on strategic storytelling, cultural alignment, and thoughtful employee connection.
"Internal communications is high-impact work, and teams need tools that help them operate at that level," said Rick Knudtson, CEO and co-founder of Workshop. "Cici helps teams move quickly and stay aligned, without losing the culture and priorities that make internal comms meaningful."
"Communicating well inside a company takes real care," said Mikey Chaplin, Manager of Product & Design. "That's why we designed Cici to handle the busywork and first drafts, so teams have more space to focus on the creative, thoughtful work that helps people feel informed and connected."
Cici is currently available in public preview at useworkshop.com/cici for exploration, with beta access rolling out to Workshop customers. Expanded capabilities are planned for the coming months, and teams can request a demo at https://useworkshop.com/demo.
About Workshop
Workshop is an intelligent internal communications platform built for the most important and engaging work in every organization. With AI and automation at its core, Workshop empowers comms teams to create beautiful, on-brand employee communications in minutes, reach every employee across email, SMS, Teams, Slack, and SharePoint, and prove their impact with powerful analytics. Workshop integrates seamlessly with Outlook, Gmail, and leading HRIS platforms, and most teams are up and running in two to four weeks. Workshop's mission is to create happy Mondays for employees everywhere.
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