Sumo Logic Intelligent Operations Platform today announced preview of its Root Cause Agent RCA autonomous investigator for SRE and DevOps teams that picks up alerts inspects logs and metrics and returns evidence-backed assessment of what most likely caused incident. Instead of spending hours gathering incident data and piecing together signals engineers can now immediately review agent assessment and findings ask follow-up questions and quickly implement resolution announced Oct 13 2026 Redwood City Calif.
Root Cause Agent extends proven power of DojoAI autonomous investigation capabilities from security to observability with workflow integrations context and governance controls customers need to operate AI at scale. It works as teammate to Sumo Logic SOC Analyst Agent helping SecOps and SRE teams collaborate through single shared case file with plain-language findings clear verdict and clickable query for every piece of evidence. This significantly increases mean time to resolution MTTR that customers already realizing with DojoAI agents.
What used to take teams hours of manual triage SOC Analyst Agent brought it down to about five minutes during large-scale account fraud attack with Mobot analyzing and flagging primary and related IOCs involved in incident covering whole attack surface. As small security team got results as fast and thorough as what full investigation team would deliver.
Observability teams challenged with both time-consuming investigations across massive datasets and unpredictable AI costs. Continuing to deliver new agentic teammates like Root Cause Agent which delivers insightful answers in minutes not hours. Pairing them with new DojoAI packages to provide proper cost and governance controls teams need to scale AI usage predictably.
In addition to expanding DojoAI capabilities Sumo Logic introduced new DojoAI packages that make extremely easy for customers to manage and forecast AI spend. By leveraging single organization-wide monthly credit pool customers have flexibility in how they use agents and never have to worry about hitting limits while investigating major incidents. Whether using Sumo Logic Mobot SOC Analyst Agent Root Cause Agent or future agents organizations draw from one predictable credit pool ensuring cost certainty and flexibility as they leverage new DojoAI agentic workflows.
About Sumo Logic
Sumo Logic, Inc. envisions a world where trusted agents and AI-ready telemetry detect and resolve problems before any human is aware. Our market-leading platform transforms telemetry into trusted, AI-ready data that fuels agents to autonomously detect, investigate, and resolve issues. Thousands of organizations around the world rely on Sumo Logic as the trusted data platform and agentic workforce they need to strengthen security, improve reliability and performance, lower TCO, and generate sharper business insights.
