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Splan Launches PacsGPT: AI-Powered Physical Security Intelligence


Splan Launches PacsGPT: AI-Powered Physical Security Intelligence
  • |
  • September 29, 2025

Splan, Inc., a leading provider of AI-Driven Physical Identity and Access solutions, based in Fremont, CA, has launched PacsGPT™, the security industry’s first natural language search and reasoning product to deliver access orchestration and a conversational interface, unlocking actionable intelligence that normally lies dormant in huge amounts of data generated by physical security and identity management systems.

Quick Intel

  • Splan launches PacsGPT, enabling instant natural language queries like "How many employees are in our buildings?" or "Lock exterior doors in emergency mode."
  • Integrates with major Access Control systems, HR, and Network Directories for unified data from physical identity and alerts.
  • Delivers real-time insights, guided workflows, and audit-ready evidence for threat mitigation and compliance.
  • Introduces Agentic AI for autonomous decision-making and incident response in physical identity solutions.
  • Addresses dormant data challenges, preventing disruptions by surfacing unnoticed events from security systems.
  • Founded in 2013 by Madhu Gourineni, Splan specializes in cloud-based visitor management and PIAM with 50+ connectors.

PacsGPT: Instant Awareness and Action

PacsGPT can deliver instant awareness by simply answering plain language questions in split seconds, such as, “How many employees, contractors and visitors are in all of our buildings?”, “Who accessed Building 11 after 8pm ?”, “Which badge readers are offline?”, “generate a list of contractors with active badges, whose contract is expired”, or issue a command, “Lock exterior doors in emergency mode”. Not having to rely on periodic reports and complex dashboards eliminates delays in uncovering and responding to incidents. Splan integrates with all major Access Control systems as well as HR systems and Network Directories. This allows PacsGPT to leverage physical identity data and combine it with alerts, events and notifications from other systems as well.

According to Madhu Gourineni, founder and CEO of Splan, “Events and alerts from various systems often go unnoticed, and if acted on could prevent serious disruptions and security incidents”. Gourineni goes on to add, “Splan’s PacsGPT offers Generative AI trained on the enterprise’s own data and other sources, to combine human identity with incidents and events for fast answers, actionable insights and verifiable next steps”.

PacsGPT responds with real action, real answers, and includes real‑time insights, guided workflows, and audit‑ready evidence. It is actively linked to existing Access Control and Visitor Management systems to unify search, analytics, and orchestration across sites and vendors.

Key Capabilities of PacsGPT

PacsGPT delivers:

  • Natural language search and reasoning
  • Action orchestration with built-in decision support
  • Audit-grade evidence for regulatory compliance
  • Analytics and recommendations for threat and risk mitigation
  • Conversational AI for autonomous security and real-time response.

Additionally, Splan also announced its Agentic AI for Physical Identity Solutions. This enhancement to its existing solutions delivers autonomous decision making and incident response.

This launch positions Splan as a pioneer in AI-driven physical security, enabling proactive, conversational access management for enterprises.

About Splan

Splan offers AI-powered Enterprise Visitor Management and PIAM with Security Insights. Built for the modern cloud, Splan ensures smooth and simplified touch-less check-ins for visitors, employees, contractors, vendors, and more. Meanwhile, Splan’s PIAM offers seamless integration with all brands of PACS, as well as IAM Systems. Powerful workflow automation streamlines operations for employee onboarding, access change requests and even contractor and vendor management, complete with support for Mobile Credentialing. With 50+ connectors and modules like Events, Desk Booking Mustering, Deliveries, Truck Management, and more, Splan helps organizations in various industries meet audit and compliance requirements. www.splan.com

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