Roots has announced that its newly validated Accelerator, the Document Indexing AI Agent, is now accessible to Guidewire ClaimCenter users through the Guidewire Marketplace on Guidewire Cloud. This AI-powered solution targets a key inefficiency in claims processing by automating manual document handling tasks that often burden adjusters.
The Roots Accelerator addresses the bottleneck of manual document processing in insurance claims, where adjusters frequently spend excessive time on sorting and data entry rather than policyholder service. Powered by InsurGPT™, the company's insurance-specific AI, the Agent automatically monitors various channels, classifies documents, and inputs extracted data seamlessly into ClaimCenter.
This integration supports Guidewire Cloud users in achieving rapid deployment within existing infrastructure, delivering immediate capacity gains for claims teams and focusing efforts on high-value activities.
The Document Indexing AI Agent provides high-accuracy classification and data extraction, eliminating duplicate reviews and reducing reliance on third-party processing. Insurers benefit from shortened claims cycles, faster payments, and enhanced operational efficiency, ultimately leading to superior customer experiences in property and casualty insurance.
"Every day claims adjusters spend handling routine document classification is a day they're not serving policyholders in their time of need," said Chaz Perera, Co-Founder and CEO of Roots. "Our Document Indexing AI Agent, powered by InsurGPT™, changes that equation dramatically. By automating up to 90% of document processing with high levels of accuracy, we're giving claims teams their time back to focus on what matters: faster decisions, better outcomes, and superior customer experiences. Our integration with ClaimCenter means insurers can quickly deploy this capability within their existing infrastructure, accelerating time-to-value across their entire claims operation."
"Congratulations to Roots on the release of its Accelerator for Document Indexing AI Agent," said Will Murphy, Vice President, Technology Alliances and Marketplace for Guidewire. "Efficient claims document processing is critical for insurers to deliver exceptional customer experiences. Roots' AI-powered Accelerator can help users achieve faster, more accurate document handling, leading to improved operational excellence and claims outcomes."
The availability of this Accelerator on the Guidewire Marketplace marks a significant advancement in AI-driven automation for insurance claims management, enabling quicker time-to-value for carriers.
About Roots
Roots is a leading provider of AI-powered solutions for the insurance industry. The company's agentic AI platform enables insurers to transform their operations with unmatched accuracy and speed. Roots' pre-trained, insurance-specific AI, InsurGPT™, delivers rapid time-to-value, measured in weeks, not months. Used by three of the top five P&C carriers and three of the top ten brokers, Roots enables brands to liberate their teams from complex workflows, allowing them to focus on what truly matters, delighting customers with superior service and care.
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