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Riverbed Brings Agentic AI and 360-Degree Visibility to Network Operations


Riverbed Brings Agentic AI and 360-Degree Visibility to Network Operations
  • by: Business Wire
  • |
  • September 17, 2026

Riverbed, the leader in AIOps for observability, today announced new Riverbed intelligent network observability solutions that combine 360-degree network visibility with agentic AI to help network operations teams accelerate troubleshooting, identify root causes, predict emerging issues and increasingly prevent disruptions before they impact users. The new Riverbed Network 360 offerings natively integrate the powerful agentic AI capabilities of Riverbed IQ and Q into Riverbed's AppResponse and NetProfiler solutions while extending network visibility across remote users, Zero Trust and public cloud environments with NPM+.

Quick Intel

  • Riverbed launches Network 360 offerings with agentic AI and 360-degree visibility

  • Natively integrates Riverbed IQ and Q into AppResponse and NetProfiler

  • NPM+ extends visibility across remote users, Zero Trust, and public cloud

  • NPM 360 available immediately at no premium to current AppResponse and NetProfiler pricing

  • Riverbed recognized as Leader and Fast Mover in 2026 GigaOm Radar for Network Observability

  • IQ intelligence layer extends across Riverbed Aternity and digital employee experience

Powerful Agentic AI for Network Operations

"For decades, network monitoring tools have surfaced the evidence, but network professionals have still had to manually connect the dots," said Richard Tworek, Chief Technology Officer at Riverbed. "That model can no longer keep pace as applications span data centers, public clouds and SaaS environments, employees work from anywhere, and Zero Trust architectures add new visibility gaps across networks IT may not own or control. With Network 360, Riverbed is bringing agentic AI directly into network operations by turning deep network evidence from hybrid environments into contextual insight, faster root-cause identification, predictive awareness of emerging issues and recommended next actions."

Riverbed NPM 360 addresses these challenges. Riverbed IQ is the intelligence layer behind NPM 360, applying causal, predictive, generative and agentic AI across connected operational data. It helps network teams correlate evidence, identify likely causes, anticipate emerging issues and determine appropriate actions. Riverbed Q provides a conversational, natural language interface to the Riverbed intelligence layer, allowing network professionals to accelerate investigations without navigating multiple dashboards, queries and tools.

Natively Bringing AI to AppResponse and NetProfiler

Riverbed AppResponse and Riverbed NetProfiler provide two foundational sources of network intelligence. AppResponse delivers full-fidelity packet capture and analysis, while NetProfiler provides enterprise-scale flow monitoring and analytics across complex network environments. With the new NPM 360 offering, Riverbed IQ and Riverbed Q become native capabilities within the AppResponse and NetProfiler intelligent network observability experience. This brings causal, predictive, generative and agentic AI directly into the products network teams already rely on.

Riverbed NPM 360 includes:

  • Riverbed IQ: SaaS-based AI-driven intelligence and automation layer that pinpoints issues and speeds resolution

  • Riverbed Q: A generative AI chat or conversational assistant that helps IT teams quickly investigate performance issues

  • NPM+: Endpoint-based network observability that extends visibility across remote users, Zero Trust, public cloud, and networks the enterprise does not own or control

  • Professional Services: Helps customers design, deploy and operationalize their Network 360 environment

Industry Recognition

"Riverbed is in the upper echelon of companies redefining network operations through the application of AI," said Whit Walters, Field CTO and AI Category Lead, GigaOm. "What makes Riverbed's approach particularly compelling is that this intelligence isn't isolated to network operations. The same Riverbed IQ intelligence layer extends across Riverbed Aternity and the digital employee experience."

Riverbed was recently recognized as a Leader and Fast Mover in the 2026 GigaOm Radar Report for Network Observability, underscoring the company's continued innovation and market leadership in intelligent observability solutions.

 

About Riverbed

Riverbed, the leader in AIOps for observability, helps organizations optimize their user's experiences by leveraging AI automation for the prevention, identification, and resolution of IT issues. With over 20 years of experience in data collection and AI and machine learning, Riverbed's open and AI-powered observability platform and solutions optimize digital experiences and greatly improves IT efficiency. Together with our thousands of market-leading customers globally – including 95% of the FORTUNE 100 – we are empowering next-generation digital experiences.

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