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Rezolve.ai, a global leader in Agentic AI for IT and employee support, will participate in HDI Service Management World 2025 from November 16 to 19 in Orlando, Florida. At Booth 216, the company will demonstrate its Autonomous IT Operations Platform, advancing from conventional ticket-based ITSM to self-managing L1 and L2 support. Themed “Frost-Proof Your Support with Agentic AI,” the showcase highlights how this technology automates routine tasks, anticipates disruptions, and allows IT teams to prioritize innovation.
Rezolve.ai's presence at the event addresses persistent challenges in IT service management, where outdated tools lead to constant firefighting and limited strategic focus. The Autonomous IT Operations Platform reimagines support by embedding intelligence that operates continuously, resolving issues proactively and integrating seamlessly into collaboration environments. Attendees can expect interactive sessions exploring these advancements, emphasizing measurable improvements in operational resilience and team efficiency.
“This winter, we're showing the industry how to Frost-Proof Support with Agentic AI, transforming IT from reactive ticket-handling to intelligent, self-driving operations.”— Saurabh Kumar, CEO of Rezolve.ai
The platform unifies three essential components for comprehensive coverage: Agentic SideKick 3.0 deploys a network of AI agents that autonomously manage everyday IT requests; Rezolve SearchIQ acts as an Agentic RAG system, delivering precise, context-aware responses from enterprise knowledge bases in moments; and Rezolve VoiceIQ enables intuitive voice interactions for ticketing, enhancing accessibility across channels. This ecosystem accelerates resolutions, minimizes errors, and elevates user experiences in dynamic work settings.
Complementing the demonstrations, the New Year Trade-Up Offer streamlines modernization for select enterprises. It waives costs for remaining legacy contracts, provides expert-led migration without interruptions, and includes a detailed DeskIQ assessment to identify automation opportunities and ROI projections. This initiative lowers barriers for IT organizations preparing for 2026, making advanced Agentic AI attainable without financial or operational risks.
Rezolve.ai's innovations at HDI SM World 2025 position autonomous operations as the standard for future-proof IT, inviting professionals to explore live demos and consultations at Booth 216 to initiate their transition to intelligent service management.
Rezolve.ai is the most advanced, intelligent, and purpose-built Agentic AI platform for employee support and shared enterprise services. It combines intelligent knowledge management, autonomous workflow execution, and conversational experiences within collaboration hubs such as Microsoft Teams and Slack. The company helps enterprises reduce support costs, boost productivity, and elevate employee satisfaction through an intelligent and continuously learning team of AI agents.
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