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PagerDuty, Inc., a leader in AI-first operations management, has expanded its AI integration ecosystem to more than 30 partners across 11 categories. This enhancement strengthens PagerDuty Advance agents and the broader AI platform, enabling organizations to achieve autonomous operations amid rising AI-generated code and development velocity.
As AI adoption accelerates, organizations face new challenges in ensuring code reliability in production. PagerDuty’s expanded ecosystem addresses this by embedding operational context across the incident lifecycle—from prevention in development to automated remediation in production.
“Organizations are racing to adopt AI agents, but the real challenge is making them work together seamlessly in production environments,” said Jennifer Tejada, CEO and Chairperson of PagerDuty. “Our AI integration ecosystem solves this by connecting 30-plus AI partners directly into the operational workflows teams already rely on. This means faster incident resolution, reduced downtime, and the ability to prevent issues from impacting customers at all.”
PagerDuty’s marquee collaborations highlight practical applications of the ecosystem.
The Claude Code plugin, available in the Anthropic marketplace via MCP, analyzes uncommitted code changes against historical incident data. It delivers pre-commit risk scoring, automatic incident summarization, and actionable recommendations—enabling developers to catch risks before deployment and avoid customer-impacting incidents.
PagerDuty’s MCP plugin for Cursor, listed in the Cursor Marketplace, installs in one step to bring on-call schedules, service details, and incident history directly into the developer’s AI coding environment. During incidents, Cursor can trigger agents to investigate logs and summarize root causes in real time, accelerating resolution.
LangSmith triggers PagerDuty incidents automatically for LLM-specific issues like error spikes, latency, or feedback drops. The collaboration includes an Incident Responder agent template in LangSmith’s Agent Builder, built on PagerDuty’s MCP server, to analyze alerts, reference runbooks, and recommend actions.
The ecosystem supports agentic cloud operations with AWS DevOps and Azure SRE agents for shared context and automated remediation. It also includes a PagerDuty Incident Responder custom agent for GitHub Copilot, allowing developers to query incident data and execute responses within their workflow.
PagerDuty’s AI integrations enable three connectivity pathways: partners accessing PagerDuty’s MCP Server for context, PagerDuty connecting to partner MCP servers, and direct API links. This creates a continuous learning flywheel that enhances resilience, reduces downtime, and prevents issues across the development and operations lifecycle.
PagerDuty continues to lead in AI-first operations, providing the operational layer that unifies AI agents, observability, and incident management for modern, resilient digital experiences.
About PagerDuty
PagerDuty, Inc. is the global leader in AI-first operations management serving more than 35,000 organizations worldwide. The PagerDuty Operations Cloud is a comprehensive, multi-product operations cloud platform that sits at the center of the enterprise technology stack. The Platform is a system of intelligence and action, ingesting signals from over 700 integrations, to orchestrate the right response across people, machines and software. Trusted by nearly half of the Fortune 500, half of the Forbes AI 50, and approximately two-thirds of the Fortune 100, PagerDuty is essential to delivering always-on digital experiences for modern businesses.
The PagerDuty Operations Cloud
The PagerDuty Operations Cloud is an AI-powered platform that automates and orchestrates the entire incident management lifecycle—from detection to resolution, providing resilience at scale. Designed for mission-critical operations, the platform empowers teams to identify and diagnose disruptions in real time, mobilizing the right teams to quickly streamline workflows to solve digital issues before they become incidents. The PagerDuty Operations Cloud is essential for delivering flawless, always-on digital experiences that organizations and consumers expect today.
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