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NETSCOUT SYSTEMS, INC., a leader in observability, AIOps, cybersecurity, and DDoS protection, today announced the extension of its Omnis AI Insights solution tailored for communications service providers (CSPs). The enhancement transforms raw network telemetry into high-fidelity, curated smart data that enables scalable agentic AI deployments to improve customer experience, accelerate problem resolution, and strengthen network operations across complex 5G, RAN, Core, MEC, and Transport environments.
A recent McKinsey survey of telco C-level executives revealed that while 64% are scaling AI initiatives—with agentic AI as a key driver—45% identify data quality and readiness as the primary obstacle. NETSCOUT’s Omnis AI Sensor and Streamer directly tackle this by intelligently normalizing, correlating, and curating network data from across domains into consistent, high-fidelity datasets. This reduces the need for manual correction of AI outputs, builds greater trust in insights, and accelerates decision-making for operations teams.
The Omnis AI Streamer further empowers CSPs with a Playbook Builder for tailoring curated feeds to specific needs—such as outlier detection or contextual classification—producing compact, fast-processing streams ideal for external AI agents, analytics platforms, and operational tools.
“AI agents only deliver meaningful outcomes when they are powered by meticulously curated, multi-domain intelligence drawn from real activity across the digital ecosystem,” stated Richard Fulwiler, senior director, product management, NETSCOUT. “By dramatically reducing data volume, complexity, and infrastructure demands for storage and processing, while minimizing risk by enhancing network security, we help CSPs shift customer service and care from being a cost center to a strategic resource that protects revenue and strengthens loyalty.”
This advancement positions NETSCOUT as a foundational provider of AI-ready smart data for the telecom industry, enabling CSPs to deploy agentic AI confidently for proactive operations, improved service quality, and better customer outcomes in an increasingly complex digital ecosystem.
NETSCOUT will showcase these capabilities at Mobile World Congress, March 2-5, 2026 (Hall 2, Stand 2B82) in Barcelona.
About NETSCOUT
NETSCOUT SYSTEMS, INC. protects the connected world from cyberattacks and performance and availability disruptions through its unique visibility platform and solutions powered by its pioneering deep packet inspection at scale technology. NETSCOUT serves the world’s largest enterprises, service providers, and public sector organizations.
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