JumpCloud has introduced new AI-powered features within its unified identity, device, and access management platform, enabling organizations to accelerate safe AI innovation while maintaining compliance and control over human, non-human, and autonomous agent identities.
Quick Intel
Generative and agentic AI workflows offer significant opportunities for productivity and innovation, yet they introduce complex risks around visibility, governance, and security. JumpCloud's latest enhancements address these challenges by delivering intelligent, secure IT foundations that empower organizations to embrace AI proactively while minimizing blind spots and ensuring regulatory compliance.
Detecting and Managing Shadow AI Shadow AI represents a rapidly evolving risk compared to traditional shadow IT, as it often involves sensitive data and moves at unprecedented speed. JumpCloud's AI & SaaS Management features automatically uncover unauthorized AI usage and hidden machine identities, delivering actionable intelligence on who is using which tools, where, and with what potential data exposure. This shifts IT from reactive blocking to proactive enablement, turning potential liabilities into controlled advantages.
Zero Trust Security for AI Agents To govern autonomous and machine identities effectively, JumpCloud applies unified Zero Trust policies across AI-to-resource interactions. Every access event is authenticated, authorized, and logged for auditability, ensuring secure machine-to-machine communications without compromising agility.
AI-Driven Automation and Efficiency The AI Admin Assistant handles routine administrative tasks via natural conversation, freeing IT teams for higher-value work. Additionally, improved script generation accelerates command creation and debugging, while natural language querying simplifies data discovery and platform navigation.
Integration and Workflow Enhancement Organizations can connect their preferred AI tools directly to JumpCloud, enabling smoother, more efficient interactions and workflows that support user-led innovation without sacrificing security.
"Shadow AI is fundamentally different from traditional shadow IT—it moves faster and handles our most sensitive data, creating a massive, high-risk blind spot," said Joseph Cunningham, head of IT security & support, OOONO. "The old discovery tools weren't giving us actionable intelligence. With JumpCloud's AI & SaaS Management, it instantly turns that complex risk landscape into a single, reliable source of truth. We can now pinpoint exactly where, how often, and for what purpose GenAI is being used, allowing us to move beyond blocking and instead become the secure enablers of user-led innovation."
"The market has been selling fear of AI, pushing organizations to simply 'detect and block' new technologies. We believe that stifles progress," said Joel Rennich, senior vice president of product management, JumpCloud. "We want you to be productive with it. JumpCloud is the reason our customers can move faster than their competitors. By using our platform, AI becomes an engine driving immediate efficiency across the organization. We are enabling the natural human desire for efficiency—user-led innovation—safely, turning a corporate liability into a source of competitive advantage."
These innovations position JumpCloud as a foundational platform for enterprises seeking to balance rapid AI adoption with enterprise-grade security, compliance, and operational control.
About JumpCloud
JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud exists to make sophisticated security simple and accessible for all.
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