Infosys has announced its successful completion and contribution to the CMMI AI Maturity (AIM) Framework and Pilot Assessment conducted by the CMMI Institute. The collaboration positions Infosys among the first select global organizations to participate in shaping a structured model for evaluating artificial intelligence maturity across enterprise environments.
Through this engagement, Infosys played a key role in refining how AI governance, responsible deployment, and outcome-driven practices are assessed at scale. The pilot focused on defining consistent benchmarks for enterprise AI adoption, ensuring that frameworks reflect real-world implementation across large and complex organizations rather than isolated experimental use cases.
Infosys participated in the CMMI AI Maturity (AIM) Framework pilot assessment.
The company helped shape global AI governance and maturity evaluation standards.
Infosys is among the first organizations to complete the pilot assessment.
The framework evaluates AI adoption across enterprise engineering and service delivery.
Infosys applied its Infosys Topaz Fabric AI suite during the pilot.
The initiative focuses on responsible, scalable, and outcome-driven AI deployment.
The CMMI AIM Framework is designed to help organizations assess, benchmark, and improve their artificial intelligence capabilities in real-world business environments. It connects AI implementation practices with governance structures, performance measurement, and regulatory alignment.
Infosys contributed enterprise-scale insights drawn from its global delivery operations, helping refine how AI maturity is measured across software engineering, maintenance, testing, and support functions. The goal of the pilot was to ensure that the framework captures the complexities of large-scale enterprise AI adoption, including risk management, compliance, and operational accountability.
By participating in the pilot, Infosys helped validate the framework’s applicability in production environments and contributed to strengthening its enterprise readiness.
A key focus of the assessment was how AI is integrated across the software development lifecycle.
The pilot evaluated AI-driven processes in engineering, testing, maintenance, and support across Infosys’ global delivery network. It examined how AI tools are used to improve productivity, enhance software quality, and maintain governance standards while scaling operations.
Infosys provided practical implementation insights that helped shape core dimensions of the CMMI AIM model, including alignment with business outcomes, consistency of AI practices, and accountability in AI-assisted decision-making.
Infosys highlighted its use of its AI-first ecosystem, including the Infosys Topaz Fabric, during the pilot engagement.
The platform supports the orchestration of AI capabilities across internal processes and client-facing operations, enabling structured deployment of AI systems at scale. This includes the use of composable and agentic AI services designed to improve efficiency, governance, and outcome measurement.
The integration of these capabilities into enterprise workflows reflects Infosys’ broader strategy of embedding AI across its service delivery and engineering operations.
A central outcome of the collaboration was the development of stronger guidance around responsible AI adoption at scale.
Working alongside the CMMI Institute and KPMG, Infosys helped validate how AI maturity can be consistently assessed across large, regulated organizations. The pilot emphasized governance, risk management, compliance, and performance tracking as core components of AI maturity evaluation.
This contribution supports the creation of a standardized global approach to measuring how effectively organizations implement and manage AI technologies in production environments.
"The CMMI AIM pilot marks a significant step in our journey to unlock the true value of AI. As one of the initial organizations to pilot the CMMI AIM framework and contribute to the content and assessment method, we are defining what responsible, enterprise-grade AI adoption looks like in practice. Powered by Infosys Topaz, our sustained investments in AI maturity – across governance, productivity, and outcomes – give our clients a tested, structured path to realize AI value at scale. This milestone reinforces our role as architects of enterprise AI and governance standards the industry will follow," said Dinesh Rao, Executive Vice President and Chief Delivery Officer, Infosys.
Additional stakeholders emphasized the importance of structured AI governance in enterprise environments, noting that scalable adoption requires predictability, oversight, and alignment between technology performance and business outcomes.
The CMMI AIM pilot represents an early step toward defining global standards for AI maturity in enterprise environments. By participating in the initiative, Infosys has helped establish foundational principles for how organizations evaluate, govern, and scale AI systems responsibly.
As AI continues to become embedded across software engineering and enterprise operations, structured maturity frameworks like CMMI AIM are expected to play a critical role in guiding adoption, reducing risk, and improving operational outcomes across industries.
Infosys (NSE, BSE, NYSE: INFY) is a global leader in AI first business consulting and technology services. Over 325,000 of our people work to amplify human potential and create the next opportunity for people, businesses, and communities. As navigators of enterprise transformation, we enable businesses in 63 countries to unlock AI value at scale. With over four decades of experience in managing the systems and workings of global enterprises, we accelerate business transformation through our AI-first value framework, deep domain expertise, and our unique ability to orchestrate innovations from our AI-native partner ecosystem. Infosys is recognized as the fastest growing IT services brand globally, committed to being a well-governed, environmentally sustainable partner for our clients where deep talent expertise, in an inclusive workplace, help them navigate their next.