Hyland, a leader in content management solutions, announced the launch of Agent Builder on July 30, 2025, a transformative tool within its Content Innovation Cloud™ designed to deploy enterprise-grade AI agents. These agents streamline complex workflows, boost efficiency, and enhance decision-making across industries like financial services, healthcare, and insurance.
Hyland launches Agent Builder for AI-driven multi-agent collaboration.
Automates complex workflows with low-code, industry-specific agents.
Integrates seamlessly with Hyland’s OnBase and Automate platforms.
Supports scalable human oversight, from human-in-the-loop to full autonomy.
Uses Model Context Protocol (MCP) and plans Agent-to-Agent (A2A) integration.
Reduces manual processing time, e.g., for compliance checks in financial services.
Agent Builder enables organizations to create context-aware AI agents that automate time-intensive tasks like document processing and compliance reporting. "Agent Builder makes context-aware enterprise agents practical and manageable, so that organizations can realize the true benefits of AI augmentation while amplifying their human teams," said Michael Campbell, Chief Product Officer at Hyland. By automating repetitive tasks, it frees teams to focus on high-value work, addressing enterprise productivity challenges.
The platform supports task- and collaboration-oriented agents tailored for industries such as financial services, insurance, and healthcare. For example, in financial services, Agent Builder can deploy agents to verify identity documents, flag discrepancies, and generate compliance reports, reducing manual processing time and fraud risk. Its low-code environment and advanced APIs make it accessible for rapid deployment across diverse use cases.
Agent Builder integrates with Hyland’s OnBase and Automate platforms, ensuring gradual adoption without disrupting existing workflows. It offers scalable human oversight, allowing organizations to balance automation with human control based on task sensitivity. REST API support and compatibility with multiple large language models (LLMs) enable flexible implementation, while the Model Context Protocol (MCP) facilitates cross-platform collaboration, with future Agent-to-Agent (A2A) integration planned for modular, enterprise-wide applications.
Low-Code Environment: Simplifies agent creation for non-technical users.
Interactive Testing: Validates agent behavior before deployment.
Open-Source Technology: Ensures integration-friendly, flexible solutions.
MCP-Based Tools: Enables advanced agent design and collaboration.
Flexible LLM Selection: Allows easy switching between AI models.
Hyland will demonstrate Agent Builder’s capabilities at CommunityLIVE 2025, held August 25-28, 2025, featuring over 70 hands-on labs and customer success stories. This event will highlight how Agent Builder and other Hyland solutions drive intelligent content management and automation, offering attendees insights into transforming enterprise workflows.
Agent Builder positions Hyland as a leader in AI-driven enterprise automation, offering a scalable, secure, and adaptable solution for modernizing workflows. By combining industry expertise with cutting-edge AI, Hyland empowers organizations to achieve operational excellence and unlock new automation opportunities.
Hyland empowers organizations with unified content, process and application intelligence solutions, unlocking profound insights that fuel innovations. Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions fundamentally redefine how teams operate and engage with those they serve.
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