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  • Gray Decision Intelligence Launches CoCo: AI College Companion for Higher Education
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Gray Decision Intelligence Launches CoCo: AI College Companion for Higher Education


Gray Decision Intelligence Launches CoCo: AI College Companion for Higher Education
  • by: PR Newswire
  • |
  • July 14, 2025

Gray Decision Intelligence (Gray DI), a Boston-based leader in higher education technology, announced the integration of CoCo: The College Companion, an AI-driven chameleon character, into its College Companions platform. CoCo provides personalized, 24/7 support in over 30 languages, revolutionizing student engagement and institutional efficiency.

Quick Intel

  • CoCo, an AI chameleon, launched by Gray DI on July 14, 2025, in Boston.

  • Offers 24/7 tutoring, career coaching, and communication support in 30+ languages.

  • Integrates with College Companions for onboarding, contextual help, and milestone celebrations.

  • Adaptable to institutional branding, enhancing user connection and accessibility.

  • Complements Gray DI’s Economics Agent and Program Evaluation System for data-driven decisions.

  • Targets $462B eLearning market, addressing student success and retention challenges.

CoCo’s Role in Student Success

CoCo, designed as a curious and adaptable AI chameleon, enhances the College Companions platform by offering intuitive support for students, faculty, and staff. “CoCo is more than just a digital assistant; it’s a supportive, intelligent, and adaptable guide designed to make the higher education journey smoother and more engaging,” said Bob Atkins, Founder of Gray DI. Its features include:

  • Onboarding: Welcomes users with friendly navigation tips.

  • Contextual Help: Provides real-time assistance during challenges.

  • Celebrations: Acknowledges milestones with encouraging feedback.

  • Warnings/Errors: Alerts users to issues with expressive cues.

CoCo’s color adaptability aligns with university branding, fostering institutional ownership while maintaining a consistent, approachable identity. Supporting over 30 languages, it ensures accessibility for diverse student populations, addressing the 10–20% “summer melt” affecting college enrollment, particularly among low-income and first-generation students.

Enhancing Institutional Efficiency

Gray DI’s College Companions suite, launched June 11, 2025, includes student-facing tools for tutoring, career counseling, and communications, alongside the Economics Agent for data-driven program analysis. CoCo integrates with these tools, using AI to identify learning patterns and optimize institutional performance. The Program Evaluation System forecasts enrollment and 10-year financial viability, empowering administrators to drive revenue and reduce costs. With 27% of students using generative AI regularly compared to 9% of instructors, CoCo bridges this gap by making AI tools intuitive and educator-friendly.

Market Context and Impact

The global eLearning market, projected to reach $462 billion by 2030, underscores the demand for AI-driven educational tools. CoCo addresses critical higher education challenges, such as student retention and understaffed services like tutoring and career advising. By offering personalized learning and administrative support, CoCo aligns with the growing adoption of AI in universities, where only 9% of chief technology officers feel prepared for AI’s rise. Its ethical design emphasizes human connection, guiding students to advisors for essential interpersonal interactions, ensuring AI augments rather than replaces human roles.

Gray DI’s launch of CoCo positions it as a leader in transforming higher education with user-centric AI. By fostering student success and institutional distinction, CoCo sets a new standard for personalized learning and operational efficiency. 

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