Google Cloud and Nokia have announced an expanded partnership that integrates Google’s Gemini models into Nokia’s network software suite, specifically the Nokia Assurance Center. The collaboration introduces a set of AI-driven agents designed to help telecom operators shift from manual network management to autonomous, self-healing network operations that reduce costs, improve reliability, and accelerate issue resolution.
The partnership addresses a growing challenge in telecommunications: the increasing complexity and volume of network data. Traditional network operations rely heavily on manual monitoring and troubleshooting, which can struggle to keep up with real-time system demands. By embedding Gemini-powered AI agents, Nokia aims to enable faster identification of critical issues and reduce downtime across telecom infrastructure.
At the core of this initiative is a shift toward AI-native, programmable networks capable of operating at machine speed. According to Nokia, modern telecom environments require systems that can interpret vast data streams and automate decision-making processes without relying solely on human intervention. The integration of Gemini models into Nokia Assurance Center supports this transformation by enabling real-time reasoning across network operations.
Nokia is introducing a multi-agent ecosystem, with each AI agent designed to handle a specific operational function. These include:
Together, these agents form a coordinated system capable of managing network operations independently or collaboratively, depending on the complexity of the issue.
The agents are built using Google Cloud’s Agent Development Kit (ADK) on the Gemini Enterprise Agent Platform. This allows Nokia to deploy AI capabilities using standard cloud infrastructure such as Kubernetes and Google Cloud Storage, ensuring scalability, cost efficiency, and compatibility with existing telecom environments.
The system is designed to function across hybrid and multicloud deployments, enabling operators to integrate AI-driven automation without overhauling their existing infrastructure.
A key feature of the solution is what Nokia calls “glass box autonomy.” Rather than fully replacing human operators, the system provides AI-generated recommendations with confidence scoring, allowing engineers to approve or override actions. This ensures that critical network changes remain under human control while still benefiting from automation-driven speed and accuracy. In low-risk scenarios, the system can also execute closed-loop automation.
The AI agent framework is designed to significantly improve telecom operations by shifting from reactive monitoring to proactive automation. Key benefits include:
These improvements aim to enhance service reliability while reducing downtime and operational inefficiencies across large-scale telecom networks.
According to Google Cloud, the partnership reflects a broader shift toward agentic AI in telecommunications. Networks are evolving from static, rule-based systems to dynamic environments capable of self-optimization and real-time decision-making. The integration of Gemini models is intended to support this transition by enabling more intelligent and adaptive network management systems.
The first two AI agents—router and event triage—are already operational, with additional agents planned for phased rollout. The full suite will be available as a SaaS offering on the Google Cloud Marketplace beginning September 2026, with further enhancements continuing into 2027.
Live demonstrations of these autonomous network capabilities are being showcased at DTW Ignite in Copenhagen, highlighting real-world use cases such as voice degradation detection and fiber-break automation scenarios.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile, and transport networks, we're advancing connectivity to secure a brighter world.
Google Cloud offers a powerful, optimized AI stack—including AI infrastructure, leading models like Gemini, data management capabilities, multicloud security solutions, developer tools and platform, as well as agents and applications—that enables organizations to transform their business for the Agentic Era. Customers in more than 200 countries and territories turn to Google Cloud as their trusted technology partner.
