Genpact, a global professional services firm, announced the expansion of its executive team with three strategic leadership appointments. The hires - bringing expertise from IBM, NTT Data, Accenture, and Opendoor - are a direct move to advance the company's "GenpactNext" strategy, pivoting the organization toward becoming a leader in Agentic and Advanced Technology Solutions by leveraging its deep operational expertise.
Quick Intel
Genpact appoints three new executives to advance its "GenpactNext" strategy and pivot toward Agentic Operations.
Vijay Vijayasankar (ex-IBM) joins as Head of Corporate Development to accelerate start-up partnerships and solution portfolios.
Wayne Busch (ex-NTT Data, Accenture) becomes Head of NextGen Enterprises to build relationships with fast-growing mid-market disruptors.
Sydney Brie Schaub (ex-Opendoor, Google) is appointed Chief Legal Officer to drive an AI-first transformation of the legal function.
CEO BK Kalra states the company is "intentionally disrupting ourselves" to define the future of agentic business operations.
The hires bring proven tech-fluent leadership to accelerate growth and client value in advanced technology solutions.
The appointments are a clear signal of Genpact's ambitious transformation. President and CEO BK Kalra framed the moves as a purposeful act of self-disruption: "We are intentionally disrupting ourselves, building a new Genpact and defining the future of Agentic Operations." By integrating leaders with deep backgrounds in consulting, digital transformation, and high-growth tech companies, Genpact is structuring itself to capitalize on the shift toward intelligent, autonomous business processes. This pivot builds on the company's established strength in "last mile" operational execution, now supercharged with advanced AI and agentic technologies.
Each appointment targets a critical axis of the company's evolution:
Vijay Vijayasankar, Head of Corporate Development: Tasked with accelerating Genpact's start-up partnership ecosystem and fast-tracking capability building, Vijayasankar's experience as CTO for IBM Americas and at SAP and MongoDB will be crucial for injecting cutting-edge innovation and expanding the solutions portfolio through strategic alliances.
Wayne Busch, Head of NextGen Enterprises: Charged with building relationships with fast-growing, mid-market disruptor companies. Busch's background re-architecting go-to-market strategies at NTT Data and his 25-year tenure at Accenture position him to open a new, high-growth client segment beyond traditional large enterprises.
Sydney Brie Schaub, Chief Legal Officer: Responsible for leading the legal function through an "AI-first transformation." Her experience at Opendoor, Google, and Square brings essential expertise in navigating the legal complexities of rapid-growth technology companies, ensuring governance accelerates rather than hinders business value.
The new roles reflect a sophisticated understanding of the modern technology services landscape. The creation of a Head of NextGen Enterprises role explicitly targets the influential mid-market, a segment driving significant innovation. Simultaneously, the Head of Corporate Development role focuses on external innovation through partnerships, avoiding over-reliance on internal R&D. The mandate for the Chief Legal Officer to transform her function with AI underscores that operational efficiency and strategic advantage must permeate every part of the organization, including support functions.
Collectively, these leadership additions are designed to reshape Genpact's capabilities and market approach. The company is moving beyond its legacy in business process management to establish a new identity as an "agentic and advanced technology solutions company." By combining its unparalleled process intelligence with the tech-fluent leadership now in place, Genpact aims to deliver a differentiated proposition: not just implementing AI, but designing and managing the intelligent, autonomous operations that will define competitive advantage. This executive team expansion is a foundational step in building the "new Genpact" poised to lead in the emerging category of Agentic Operations.
About Genpact
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises
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