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Fobi AI Inc. has launched FIXYR, its proprietary agentic AI platform for autonomous customer service and technical support. The platform, which operates on the company's private, Canadian-hosted enterprise infrastructure, processed over 20,000 digital tickets in its initial live deployment with 100% uptime, 100% satisfaction, and zero human intervention.
Fobi AI launches "FIXYR," an enterprise agentic AI platform for customer service and technical support.
In its initial deployment, FIXYR autonomously processed over 20,000 tickets and 200+ inquiries with 100% uptime and satisfaction.
The platform is built on Fobi's privately-hosted infrastructure in Canada, ensuring data sovereignty and no reliance on third-party APIs.
This launch is central to Fobi's strategic "Fobi 3.0" shift to an AI-native, consulting-driven business model.
The company has reduced its operational burn by over 82% year-over-year, projecting a ~C$1.25 million burn in 2026.
FIXYR will be commercialized through a hybrid SaaS licensing and professional services revenue model.
The key validation for FIXYR comes from its successful real-world deployment. The platform processed a high volume of digital tickets and customer inquiries during its initial activation, achieving perfect operational metrics. This live demonstration is positioned as proof of the platform's reliability and its ability to handle complex support workflows without human oversight.
A core differentiator for FIXYR is its underlying architecture. Unlike solutions built atop public AI models, FIXYR runs on Fobi's proprietary enterprise infrastructure using commercially licensed models deployed on secure, Canadian-hosted servers. This approach is designed to meet the stringent data sovereignty, security, and performance requirements of enterprise and regulated industries.
The launch is a direct execution of the company's recently announced "Fobi 3.0" strategy, which aims to transition Fobi into an AI-native, consulting-driven business. The company credits its pivot toward agentic AI and automation as a key factor in dramatically improving its financial sustainability, reporting an over 82% year-over-year reduction in operational burn.
Fobi plans to monetize FIXYR through a hybrid commercial model. This combines recurring SaaS subscription fees for platform access and analytics with professional services revenue for implementation, customization, and integration. This structure is designed to generate immediate project-based income while building a base of high-margin, predictable recurring revenue.
The successful deployment and launch of FIXYR represent a significant milestone for Fobi AI, validating both its technical capability in agentic AI and its strategic business shift. By demonstrating a fully autonomous support platform that delivers measurable operational efficiency and customer satisfaction, Fobi is positioning itself to capitalize on the growing enterprise demand for AI solutions that offer both performance and strict data control.
About Fobi AI
Fobi AI Inc. is a data and AI technology company that enables digital transformation through real-time data, mobile-wallet engagement, and Web3-ready solutions. By integrating strategy, technical architecture, and execution, Fobi helps clients across retail, sports, healthcare, and regulated industries translate digital initiatives into measurable business results.
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