Dialpad has formed a global distribution partnership with TD SYNNEX to expand access to its AI-first communications platform, including UCaaS, CCaaS, and Agentic AI capabilities, through TD SYNNEX’s extensive international network of technology partners.
Dialpad, a leader in AI-powered business communications and agentic platforms, has entered into a new global distribution partnership with TD SYNNEX, a prominent technology solutions aggregator and distributor. This agreement broadens Dialpad’s availability by channeling its offerings through TD SYNNEX’s trusted international portfolio of technology partners, making it easier for businesses across regions to adopt advanced communications tools.
Dialpad’s platform unifies UCaaS (unified communications as a service), CCaaS (contact center as a service), and Agentic AI features, designed to streamline collaboration, customer service, and internal team interactions with intelligent automation and real-time capabilities.
Through this partnership, TD SYNNEX partners can now provide Dialpad’s AI-first solutions to their clients, helping organizations automate routine tasks, enrich live conversations with contextual intelligence, and gain actionable insights to improve overall performance and customer satisfaction.
“Dialpad’s AI-first innovation and proven leadership in agentic communications perfectly align with our mission to empower partners with best-in-class technology solutions," said Cheryl Neal, Vice President of New Vendor Acquisition at TD SYNNEX.
“Partnering with TD SYNNEX allows us to rapidly extend the power of Agentic AI to partners and businesses in new markets,” said Dana Dempsey, RVP, Partner Sales at Dialpad. “TD SYNNEX has long been at the center of the technology ecosystem, helping partners deliver transformational solutions to their customers. Together, we’re making it easier for organizations everywhere to modernize their communications stack and elevate every customer interaction through AI.”
The collaboration enhances Dialpad’s ability to scale internationally by tapping into TD SYNNEX’s extensive partner network, enablement programs, and edge-to-cloud expertise. TD SYNNEX will incorporate Dialpad’s intelligent communications solutions into its broader portfolio, enabling partners to deliver secure, unified, and AI-enhanced experiences that drive business transformation.
“We’re excited to welcome Dialpad to the TD SYNNEX portfolio,” said Cheryl Neal, Vice President of New Vendor Acquisition at TD SYNNEX. “Dialpad’s AI-first innovation and proven leadership in agentic communications perfectly align with our mission to empower partners with best-in-class technology solutions. This partnership creates new opportunities for our partners to deliver business value through AI-enhanced communications.”
About TD SYNNEX TD
SYNNEX is a leading global distributor and solutions aggregator for the IT ecosystem. The company empowers technology partners to unlock growth across the technology lifecycle, providing edge-to-cloud solutions including infrastructure, hybrid cloud, networking, security, and software. TD SYNNEX simplifies complex technology deployment with its Click to Run™ solutions, supporting partners in delivering innovative, scalable services to businesses around the world.
About Dialpad
Dialpad is the AI-first communications and agentic platform defining the next era of business conversations. From customer service to sales to unified communications, Dialpad delivers AI-enhanced experiences for customers worldwide like Randstad, Nasdaq, Express Scripts, T-Mobile, Motorola Solutions, Tractor Supply, and Texas Roadhouse.
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