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The modern security landscape is characterized by data overload and fragmented tools, leaving teams struggling for clarity and actionable intelligence. To address this, Deepwatch, a leader in managed detection and response (MDR), has launched Deepwatch NEXA, the industry's first collaborative Agentic AI ecosystem. This platform is designed to transform the partnership between MDR providers and their customers by combining natural language interaction with intelligent AI agents. NEXA delivers real-time visibility, context, and actionable insights across the entire security lifecycle, enabling organizations to move from a reactive defense posture to proactive, business-aligned protection.
Deepwatch NEXA is a collaborative Agentic AI ecosystem for MDR.
The platform features six specialized intelligent agents.
It provides real-time visibility and context across the security lifecycle.
NEXA helps democratize security intelligence using natural language.
The system accelerates threat detection, investigation, and response.
It addresses critical pain points for both technical and business leaders.
Deepwatch NEXA expands upon the company's existing SOC-focused agents—Investigative, Narrative, and Response—with three new customer experience agents. This dual-use strategy unifies intelligence across security operations and client engagement. The new agents are designed to close critical capability gaps: the CTEM Agent provides real-time exposure insights and board-ready reporting; the Detection Advisor Agent optimizes detection strategies aligned with MITRE ATT&CK; and the Ticket Analyzer Agent performs deep analysis across historical and active tickets to identify patterns and emerging threats.
A core function of NEXA is to make complex security data accessible and actionable for a broader range of stakeholders, from analysts to executives. The platform empowers users to explore data and ask questions in plain English, unifying insights from disparate tools to provide a complete view of the security posture. Anand Ramanathan, Chief Product Officer at Deepwatch, stated, "Security teams are drowning in data but starving for transparency and actionable insights. NEXA changes that paradigm completely. By giving our analysts and customers shared, real-time intelligence in natural language, threats are contained faster, posture is improved, and customers get outcomes that they can immediately understand and trust."
NEXA is engineered to address specific challenges faced by both technical and business leaders. For technical decision-makers, it eliminates fragmented visibility, automates manual tasks like MITRE mapping, and reduces analyst fatigue. For business decision-makers, it translates technical gaps into clear business risk, eliminates the need for complex data querying, and delivers instant, board-ready insights into security ROI and risk alignment. This collaborative approach ensures that AI intelligence works alongside human expertise, rather than operating as an autonomous black box.
Deepwatch NEXA represents a significant evolution in managed security services, shifting the paradigm from automated task completion to collaborative intelligence. By providing a transparent, AI-powered ecosystem that speaks the language of both technologists and business leaders, Deepwatch is enabling organizations to make faster, smarter decisions, continuously improve their security posture, and achieve unparalleled, measurable security outcomes.
Deepwatch is the leader in Precision MDR powered by AI and humans. We amplify human expertise with AI insights to reduce the risks that matter most to your business. Unlike one-size-fits-all MDR, Deepwatch delivers protection that is comprehensive, custom, clear, and ceaseless—stopping threats before and after they emerge with tailored responses at every step. Deepwatch is tuned to each customer's environment, trained on their priorities and the stack they've invested in to strengthen defenses and focus on what matters most. There are no black boxes—customers get clarity on every detection, decision, and data source, along with the name of the analyst behind it. Around-the-clock protection is delivered by security experts who act on real-time threats, powered by our agentic AI ecosystem.
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