The challenge of capturing and structuring organizational knowledge represents a significant barrier to effective AI implementation. Decidr AI Industries Ltd, an agentic technology company, has announced a binding agreement to acquire Sugarwork, a US-based AI platform that specializes in capturing and activating operational knowledge within businesses. This strategic acquisition accelerates Decidr's vision of creating a Networked Agentic Economy by transforming hidden human knowledge into structured, actionable processes for AI systems.
Decidr to acquire US-based knowledge capture platform Sugarwork.
The acquisition accelerates Decidr's vision of a Networked Agentic Economy.
Sugarwork maps the "invisible 80%" of knowledge inside organizations.
The technology reduces AI onboarding time by up to 70% for clients.
Sugarwork will be embedded into DecidrOS while remaining standalone.
The acquisition follows Decidr's recent A$20 million capital raise.
Sugarwork addresses a fundamental challenge facing organizations adopting AI: most operational knowledge remains undocumented and lives in employees' heads. The platform has evolved into a full-spectrum discovery solution that maps the invisible 80% of knowledge within a business, pinpointing where to invest in automation and AI. This capability transforms hidden human knowledge into structured, actionable processes that can be converted into self-learning systems—the foundation of truly autonomous, adaptive organizations.
The integration of Sugarwork's technology into Decidr's platform will significantly reduce onboarding time for agentic organizations and improve schema precision. Sugarwork will be embedded into the core DecidrOS onboarding experience while continuing to be available as a standalone discovery and transformation product. This approach provides organizations with a clear path from knowledge discovery to intelligent execution, preparing them for what Decidr terms "Agentification."
David Brudenell, Executive Chair and Co-CEO of Decidr, explained the strategic rationale, stating, "We're building the engine that powers the Agentic Economy. With Sugarwork, businesses can quickly uncover hidden knowledge - in many cases the most valuable type of knowledge and see it in a structured way. This exercise making the invisible visible is a powerful starting point for Agentic transformation using Decidr."
Sugarwork has already demonstrated significant value for clients across multiple sectors. The platform reduced onboarding time by 70% for global AI data provider Appen and helped surface enterprise-critical processes for an $800 million Nasdaq-listed medtech company. This track record aligns with Decidr's mission to deliver practical AI implementation at scale.
Vanessa Liu, CEO of Sugarwork, commented on the alignment, saying, "We founded Sugarwork to solve a problem every organization faces: knowledge lives in people's heads. Decidr shares our belief that unlocking this knowledge is the gateway to meaningful, scalable AI. Joining forces accelerates our mission further and faster, giving teams a clear path from discovery to intelligent execution."
This acquisition represents a significant step in building the infrastructure required for the agentic economy, addressing the critical first step of knowledge capture and structuring before AI implementation can begin effectively. The transaction is expected to complete by December 31, 2025, pending customary closing conditions and regulatory approvals.
About Decidr
Built on two decades of research into human behaviour, Decidr is pioneering the world's first Agentic Operating System for businesses. The DecidrOS platform seamlessly connects a company's existing data and tools, using coordinated AI apps to automate everyday work with unprecedented speed and accuracy. Unlike standalone AI features that operate in silos, Decidr provides a trusted, deterministic orchestration layer that transforms fragmented workflows into seamless, intelligent processes across all business functions.
About Sugarwork
Founded in 2022 and headquartered in New York, Sugarwork is a New York-based software company that captures and activates operational knowledge inside businesses. Originally built to enable organizations to capture and own their tacit institutional knowledge, Sugarwork now empowers organizations to discover cross-functional and business-wide insights, map workflows, and reveal automation opportunities to prepare organizations for AI adoption.
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