Cohesity, the leader in AI-powered data security, and ServiceNow, the AI control tower for business reinvention, have announced a strategic partnership focused on agent resilience. The collaboration enables organizations to build, operate, and protect autonomous AI agents and their associated data with enterprise-grade reliability and rapid recoverability.
Quick Intel
As enterprises transition from AI experimentation to deploying autonomous agents that handle mission-critical tasks—such as IT incident remediation, workflow management, and operational process execution—the requirement for resilience has become essential. Agents interact directly with core systems to update records, trigger actions, and modify configurations. When incidents occur, simply disabling the agent is insufficient; organizations must restore both the agent and affected systems to a trusted state quickly and precisely.
"Organizations deploying AI agents can't afford to treat resilience as an afterthought," said Sanjay Poonen, CEO and president of Cohesity. "Cohesity brings the same immutable, point-in-time recovery that enterprises rely on for critical data, now applied to the AI agents driving their operations. Together with ServiceNow, we're making AI agents trustworthy by design."
ServiceNow's AI Platform provides the foundation for organizations to build and manage AI agents with comprehensive governance, visibility, and security controls required for mission-critical operations. Cohesity complements this by protecting and restoring the underlying data systems that agents access, enabling rapid point-in-time recovery to a verified state without manual reconstruction or extended business disruption.
"Trust is the ultimate human currency—in the era of AI it is built through governance across agentic workflows. I'm excited to team up with Cohesity to raise the bar for responsible AI at scale," said Bill McDermott, ServiceNow chairman and CEO. "The smarter AI agents become, the more they require a control tower to orchestrate their work across systems with audit-grade proof at every step. Cohesity adds a critical recovery and resilience layer that, combined with the ServiceNow AI Platform, makes agentic AI trustworthy by design."
Resilience is the New Requirement for Enterprise AI
The partnership delivers a unified approach to AI agent resilience throughout the enterprise lifecycle. Organizations can natively build and register agents within the ServiceNow AI Platform while Cohesity Data Cloud safeguards the data environment, ensuring that any disruption—whether from corruption, misconfiguration, or malicious input—can be resolved with minimal impact. This combination supports auditable, governed, and recoverable agentic operations at scale.
As AI agents assume increasingly consequential responsibilities across the enterprise, resilience shifts from optional to essential. ServiceNow and Cohesity are establishing a new benchmark for responsible AI deployment—where governance ensures accountability, audit trails provide transparency, and rapid recovery minimizes risk and downtime.
About ServiceNow
ServiceNow is the AI control tower for business reinvention. The ServiceNow AI Platform integrates with any cloud, any model, and any data source to orchestrate how work flows across the enterprise. By unifying legacy systems, departmental tools, cloud applications, and AI agents, ServiceNow provides a single pane of glass that connects intelligence to execution across every corner of business. With more than 80 billion workflows running on the platform each year, ServiceNow helps organizations turn fragmented operations into coordinated, autonomous workflows that deliver measurable results.
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