Capgemini, a global leader in business and technology transformation, has announced a $3.3 billion acquisition of WNS, a digital-led business transformation services provider, to establish itself as a frontrunner in Agentic AI-powered Intelligent Operations. This strategic move enhances Capgemini’s capabilities in AI-driven business process services, unlocking new opportunities for enterprise transformation.
Capgemini acquires WNS for $3.3 billion to lead in Agentic AI operations.
Deal offers $76.50 per WNS share, a 28% premium over 90-day average.
Expected to boost Capgemini’s EPS by 4% in 2026, 7% by 2027.
Combines WNS’s digital BPS expertise with Capgemini’s AI capabilities.
Targets cross-selling and $100M-$140M revenue synergies by 2027.
Transaction set to close by end of 2025, pending approvals.
On July 7, 2025, Capgemini announced its acquisition of WNS for $3.3 billion in cash, excluding WNS’s net financial debt. “Capgemini’s acquisition of WNS will provide the Group with the scale and vertical sector expertise to capture that rapidly emerging strategic opportunity created by the paradigm shift from traditional BPS to Agentic AI-powered Intelligent Operations,” said Aiman Ezzat, Chief Executive Officer of Capgemini. The deal, valuing WNS at $76.50 per share—a 28% premium over the 90-day average—aims to position Capgemini as a global leader in Intelligent Operations, leveraging Agentic AI to transform enterprise processes.
WNS, a leader in Digital Business Process Services (BPS), brings a high-growth, margin-accretive portfolio with $1.27 billion in FY2025 revenue and an 18.7% operating margin. “By combining our deep domain and process expertise with Capgemini’s global reach, cutting-edge Gen AI and Agentic AI capabilities, a robust partner ecosystem, and advanced technology platforms, we are creating a powerful proposition that accelerates enterprise reinvention,” said Keshav R. Murugesh, CEO of WNS. Serving clients like United Airlines and Aviva across eight industries, WNS’s expertise complements Capgemini’s AI tools, such as the Resonance AI Framework, to drive innovative, data-driven operations.
The acquisition targets the growing demand for Intelligent Operations, a new paradigm where Agentic AI and generative AI redefine business processes. By integrating WNS’s sector-specific AI solutions and Capgemini’s partnerships with Microsoft, AWS, and NVIDIA, the combined entity will offer consulting-led, tech-driven services. This synergy is expected to generate €100 million to €140 million in revenue synergies by 2027, with cost savings of €50 million to €70 million, boosting Capgemini’s normalized EPS by 4% in 2026 and 7% in 2027. The deal also enhances Capgemini’s U.S. market presence, unlocking immediate cross-selling opportunities.
Capgemini and WNS share cultural alignment, facilitating smooth integration into Capgemini’s Global Business Services. With WNS’s 65,000 employees across 64 delivery centers and Capgemini’s AI investments, including €900 million in Gen AI bookings in 2024, the acquisition positions the group to meet enterprise demand for AI-driven transformation. The deal, approved by both boards, awaits regulatory and shareholder approvals and is expected to close by the end of 2025. However, some analysts note investor concerns about the deal’s scale, with Capgemini’s shares dropping 5% on July 7, 2025.
The Capgemini-WNS acquisition marks a pivotal step in redefining business process services through Agentic AI. By combining scale, expertise, and advanced AI capabilities, Capgemini aims to lead the $3.8 trillion BPS market’s shift toward intelligent automation, delivering enhanced efficiency and value for clients worldwide.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
WNS is a digital-led business transformation and services company. WNS combines deep domain expertise with talent, technology, and AI to co-create innovative solutions for over 600 clients across various industries. WNS delivers an entire spectrum of solutions including industry-specific offerings, customer experience services, finance and accounting, human resources, procurement, and research and analytics to re-imagine the digital future of businesses. As of March 31, 2025, WNS had 64,505 professionals across 64 delivery centers worldwide including facilities in Canada, China, Costa Rica, India, Malaysia, the Philippines, Poland, Romania, South Africa, Sri Lanka, Turkey, the United Kingdom, and the United States.
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