Calix, Inc. has launched Calix One™, evolving its platform into the telecommunications industry’s first AI-native solution purpose-built for communication service providers (CSPs). By unifying appliances, cloud software, the Calix Agent Workforce Cloud™, and managed services into a single enterprise digital workforce framework, Calix One enables CSPs to operationalize secure agentic AI at scale.
Calix One is architected to help CSPs evolve into communication experience providers (CXPs) by embedding agentic AI natively into existing workflows. This eliminates complexity and enables providers to acquire new subscribers, grow revenue from current ones, reduce churn, and scale personalized experiences efficiently.
The platform delivers one experience for every subscriber, one source of truth for data, and one scalable system across teams and markets. Agentic AI capabilities enhance productivity securely and purpose-built for telecom, supported by the Calix Agent Workforce Cloud™.
"Calix One enables service providers to realize measurable outcomes—lower cost to serve and faster time to value through one experience for every subscriber, one source of truth, and one platform that scales across teams and markets," said Michael Weening, president and chief executive officer at Calix.
Adoption is progressing in cohorts, with significant early results from partners:
Brad Moline, chief executive officer at ALLO Communications, said: “Calix has been our innovation partner for 16 years because the outcomes we see are incredible. We helped Calix pioneer SmartTown®, and by going all in on the Calix platform and SmartLife™, ALLO has moved faster—standing up SmartTown for Education so 23,000 Lincoln Public School students can access 43,000+ secure community Wi-Fi points with the first year free. With the Calix platform and managed services, we have also expanded our reach across Nebraska, Colorado, Arizona, and Missouri to serve residential, business, government, and MDU markets, including a more than 99 percent hosted Wi-Fi take rate and a successful 50G-PON trial. Calix makes success simple and cost-effective for ALLO. We are excited to build on this momentum with AI.”
Scott Hendrix, chief executive officer at Tombigbee Fiber, said: “We trust in our Calix partnership because we see the impact. As a smaller provider, our decision to buy fully into the Calix platform and SmartLife has helped us sustain an NPS of 92, become cash-flow positive within two years, and serve our community with initiatives to cover football stadiums and first responders with secure, reliable SmartTown connectivity. We are excited to take the next step with Calix and AI.”
John Walburn, chief operations officer at Conexon Connect, said: “As Conexon scales fiber broadband across rural America, we are operationalizing outcomes and using data-driven insights to help us increase take rates, grow ARPU, and improve efficiency. The Calix One platform will allow us to more easily align data, automate workflows, and provide our teams with clearer visibility into what drives impact to achieve our goals. We look forward to leveraging the power of AI to strengthen our model while accelerating adoption to deliver next-level service to more communities.”
With 26 years of partnerships and $2 billion invested in the platform, Calix positions CSPs to capitalize on agentic AI without reliance on acquisitions or bolt-on solutions. The Google Cloud partnership supports secure scaling, while the Calix Success team guides customers through adoption for rapid, confident results.
Michael Weening, president and chief executive officer at Calix, said: “With Calix One, we are building on 26 years of trusted partnerships with our telecommunications customers, and 15 years and $2 billion of platform investment—all so we can meet this moment of opportunity with AI. Rather than relying on acquisitions or bolt-ons for AI readiness, Calix One enables service providers to realize measurable outcomes—lower cost to serve and faster time to value through one experience for every subscriber, one source of truth, and one platform that scales across teams and markets. Our agentic AI approach is secure and purpose-built so service providers can increase productivity without reducing headcount. Our partnership with Google Cloud is supporting every customer as they advance on their AI journey. This launch represents a once-in-a-generation opportunity for our industry, and we are proud to see our customers and teams leading transformation.”
About Calix
Calix, Inc. —Calix is an AI and cloud platform company that enables communications service providers (CSPs) to transform their operations while delivering exceptional experiences to their subscribers and communities. Calix One is the world’s leading AI-powered platform that integrates rich agentic functionality, robust cloud solutions, and innovative managed services that are purpose-built for CSPs. With Calix One, customers simplify operations, deliver innovative subscriber experiences, and drive sustainable growth across residential, business, and MDU markets.
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