Automation Anywhere, a leader in Agentic Process Automation (APA), has announced its acquisition of Aisera, a leading provider of agentic solutions for autonomous IT. This strategic move combines Automation Anywhere's expertise in mission-critical process automation with Aisera's industry-leading self-service AI agents for IT, HR, and customer service. The union creates the industry's most comprehensive agentic automation portfolio, designed to deliver autonomous operations across entire enterprises and significantly improve both employee and customer experiences.
Automation Anywhere has acquired agentic AI company Aisera.
The combination creates the most comprehensive agentic automation portfolio in the industry.
The shared vision is to accelerate customer journeys toward an "Autonomous Enterprise."
The merger unifies conversational AI agents with deep process automation capabilities.
It positions Automation Anywhere as the sole provider of APA for core operations with connected self-service agents.
The deal is expected to help customers reduce spending on seat-based ITSM products by up to 40%.
Together, the two companies will help customers accelerate toward the vision of an Autonomous Enterprise, where up to 80% of work is automated or AI-assisted. This model elevates human work, reduces costs, accelerates processes, and increases customer satisfaction. The acquisition is positioned to make Automation Anywhere the only company offering Agentic Process Automation for core operations alongside connected self-service AI agents that are accessible to every employee. This approach charges for work done by AI agents rather than underutilized software seats, creating a new economic model for enterprise IT.
The combination unifies Automation Anywhere's Agentic Process Automation (APA) with Aisera's Conversational AI platform into a single, powerful technology stack. This integrated system is purpose-built for the Autonomous Enterprise, delivering complete automation from understanding natural language intent to reasoning across data, taking action, and orchestrating outcomes across thousands of enterprise systems. Key capabilities include a Process Reasoning Engine powered by 400 million automations for high accuracy, a Mozart Orchestrator for complex process management, and enterprise-ready security and governance. This eliminates the need for customers to integrate and maintain multiple point solutions, providing a unified platform for transformative automation.
Automation Anywhere has been committed to defining the future of work by unleashing human potential through automation for over 20 years. The company enables this future through its leading Agentic Process Automation (APA) System for IT leaders and developers as well as purpose-built agentic solutions for business leaders in finance, customer service, IT and HR.
