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Aurora Mobile has announced the launch of EngageLab Omni Connect, a new Skill for the OpenClaw ecosystem integrated into its AI-first customer engagement platform, EngageLab. This release equips AI Agents with native, global omnichannel communication capabilities, enabling seamless execution of real-world workflows across email, SMS, voice calls, WhatsApp, and additional channels.
OpenClaw functions as an open-source framework that powers AI Agents by understanding requirements, breaking down tasks, and orchestrating execution. However, many agents excel at reasoning but lack reliable ways to interact with users in real business contexts. EngageLab Omni Connect addresses this limitation by providing direct, secure access to global messaging channels.
Developers and enterprises can now build AI Agents on OpenClaw and instantly enable them to send personalized notifications, run precision marketing campaigns, manage after-sales follow-ups, or coordinate operations—all without custom development for each channel.
In e-commerce, for instance, an AI Agent can analyze customer segments, identify high-potential opportunities, and launch targeted outreach to drive conversions. In customer service, agents can autonomously handle routine communications such as order updates and follow-ups, reducing manual effort while enhancing experience quality.
This release represents a key evolution for EngageLab, transitioning it into an essential connectivity hub that links AI Agents with real-world business execution. By leveraging its established expertise in stable, global omnichannel delivery, EngageLab enables AI Agents to move beyond internal reasoning to deliver measurable commercial impact.
Future development will prioritize refining these services to support increasingly complex agent deployments, helping enterprises build intelligent applications that integrate advanced AI with actionable outcomes.
EngageLab Omni Connect is now available on ClawHub for worldwide developers and enterprise users to install and integrate with zero friction.
About EngageLab EngageLab is an AI-first customer engagement platform that helps you build stronger customer relationships with AI agents, unified customer data, and reliable delivery across channels.
About Aurora Mobile Limited
Founded in 2011, Aurora Mobile is a leading provider of customer engagement and marketing technology services. The Company is dedicated to empowering global enterprises with stable, efficient, and intelligent customer interaction solutions. Leveraging its first-mover advantage in mobile messaging, Aurora Mobile has evolved into a comprehensive platform that integrates Omnichannel Engagement, AI-Driven Marketing, Advanced AI Customer Support, and Frictionless Identity Security. Through its flagship brand EngageLab and its robust AI infrastructure GPTBots.ai, the Company helps businesses achieve seamless customer reach, automate complex marketing journeys, and optimize service efficiency with AI agents, accelerating digital transformation for clients worldwide.
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