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Astreya Publishes AI Agents on ServiceNow & Databricks


Astreya Publishes AI Agents on ServiceNow & Databricks
  • by: Source Logo
  • |
  • November 14, 2025

Enterprise adoption of AI often stalls at the pilot stage, struggling to scale beyond isolated experiments into core business systems. Astreya, a global IT managed services provider, is accelerating its mission to bridge this gap by publishing a suite of ready-to-use AI agents on major marketplaces. This initiative is designed to make agentic AI more accessible, helping organizations quickly integrate automation into their IT workflows and turn AI potential into measurable operational results.

Quick Intel

  • Astreya is publishing pre-built AI agents on the ServiceNow Store and Databricks Marketplace.

  • Four production-ready AI solutions for IT support are now available on ServiceNow.

  • The company offers these solutions free for 3-6 months to drive early adoption.

  • A new Data Trust and Stats Intelligence (DTSi) solution debuts on Databricks.

  • Astreya provides free AI maturity assessments to help enterprises identify automation opportunities.

  • The company's Hyderabad Innovation Center serves as a hub for rapid AI solution development.

Deploying Production-Ready AI for IT Operations

Astreya has released four certified AI solutions on the ServiceNow Store, powered by 21 specialized agents. These include TicketLens, which provides unified insights across incidents for faster root cause analysis; Astraix, a proactive IT assistant that can analyze images of issues; an Attachment Summarizer that extracts key points from ticket attachments; and an Intelligent Knowledge Builder that automates the creation and quality checks of knowledge articles. These agents are designed to resolve IT issues faster and eliminate repetitive manual work.

Assessing and Accelerating Enterprise AI Readiness

To help businesses move from vision to execution, Astreya has launched a vendor-neutral AI Automation Assessment framework. This program delivers a maturity analysis, AI readiness scores, and a clear transformation roadmap. Complementing this is RapidPulse, a free five-minute self-assessment that provides an instant snapshot of an organization's automation maturity across strategy, tools, data, process, and people, helping prioritize investments.

Expanding the AI Ecosystem with Databricks

Building on its multi-platform strategy, Astreya has launched its first solution on the Databricks Marketplace: Data Trust and Stats Intelligence (DTSi). Powered by five AI agents, DTSi applies over 15 advanced analytical techniques to turn complex, unstructured datasets into trusted, actionable intelligence. This expansion, coupled with Astreya's recognition as a validated Databricks Data Partner, reinforces its commitment to scalable, real-world AI and data innovation.

Astreya's marketplace-driven approach represents a significant shift from theoretical AI to deployable outcomes. By providing pre-built agents, free assessment tools, and a clear adoption path, the company is lowering the barrier to entry for enterprises, enabling them to move confidently from manual workflows to intelligent, autonomous operations and capture tangible value from their AI investments.

 

About Astreya

Astreya is a global IT managed services provider that powers enterprises by designing, deploying, and managing complex technology environments. We deliver end-to-end solutions across hybrid cloud, data centers, network infrastructure, and the digital workplace. Intelligent automation and AI run through everything we build to drive efficiency, accelerate service delivery, and clear barriers to growth for our customers.

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