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Artificial Intelligence Technology Solutions, Inc. (AITX) and its subsidiary Robotic Assistance Devices Group (RAD-G) have announced that the SARA agentic AI platform has transitioned from proof-of-concept trials to generating live revenue. The company has begun invoicing monitoring industry clients for SARA, marking a significant commercial milestone as the AI platform moves into active, paid deployments across the remote video monitoring sector.
AITX subsidiary RAD-G has begun invoicing clients for its SARA agentic AI platform, shifting from pilots to revenue-generating commercial deployments.
SARA is an award-winning, agentic AI platform built specifically for high-volume remote video monitoring and security operations centers (SOCs).
The platform's commercial launch follows a progression from industry awards in April 2025 to proof-of-concept engagements and live operational pilots.
SARA is offered in modular forms (e.g., SARA Verified, SARA Lite, SARA Agent) allowing clients to adopt autonomous capabilities at their own pace.
The company believes the SARA revenue stream could become a significant component of its financial performance in the coming fiscal year.
This transition represents the shift of agentic AI from a theoretical concept to an executed, operational solution within the security monitoring industry.
SARA's path to commercialization has followed a structured progression. After winning top honors at the Security Industry Association's New Products and Solutions Awards in April 2025, the platform moved into proof-of-concept engagements with multiple monitoring companies by October. Successful pilots in November have now culminated in the critical step of client invoicing, confirming market willingness to pay for the AI-driven service.
“This is the moment where theory ends and execution begins,” said Steve Reinharz, CEO/CTO and founder of AITX and all RAD subsidiaries. “SARA was built to operate at scale inside real monitoring centers. We are not asking the industry to imagine the future. We are delivering it now.”
Understanding the varied readiness of security firms, RAD-G offers SARA through a flexible, modular system. Clients can start with SARA Verified to filter out false alerts and reduce operator noise. They can then progress to SARA Lite for handling single-call responses or advance directly to SARA Agent for full autonomous action. Additional modules like SARA Assist and SARA Edge allow for expanded functionality without requiring a full system overhaul. This approach is designed to facilitate scaling across thousands of video feeds and support a long-term migration toward increasingly autonomous operations.
The move to paid deployments validates the practical application of agentic AI in a traditional, labor-intensive industry. For the remote video monitoring sector, SARA promises to augment human operators by autonomously verifying alarms, responding to routine events, and prioritizing critical incidents, potentially leading to significant operational efficiency gains. The platform's success in securing paying clients after rigorous industry trials suggests a tangible market fit.
For AITX and RAD-G, this milestone is financially material. The company has indicated that the SARA revenue stream could represent a significant part of its financial performance in the next fiscal year, highlighting the strategic importance of this transition from R&D and piloting to a core commercial product.
The commencement of client invoicing for SARA represents a pivotal validation point for agentic AI in a real-world, industrial context. It demonstrates that autonomous AI agents can transition from award-winning prototypes to paid solutions that address specific operational pain points—in this case, high-volume video monitoring. This successful commercialization paves the way for broader adoption of agentic AI within the security industry and serves as a case study for other sectors considering the integration of autonomous AI systems into existing workflows.
AITX, through its primary subsidiary, Robotic Assistance Devices, Inc. (RAD), is redefining the nearly $50 billion (US) security and guarding services industry1 through its broad lineup of innovative, AI-driven Solutions-as-a-Service business model. RAD solutions are specifically designed to provide cost savings to businesses of between 35%-80% when compared to the industry’s existing and costly manned security guarding and monitoring model. RAD delivers these cost savings via a suite of stationary and mobile robotic solutions that complement, and at times, directly replace the need for human personnel in environments better suited for machines. All RAD technologies, AI-based analytics and software platforms are developed in-house.
The Company’s operations and internal controls have been validated through successful completion of its SOC 2 Type 2 audit, which is a formal, independent audit that evaluates a service organization's internal controls for handling customer data and determines if the controls are not only designed properly but also operating effectively to protect customer data. This audit reinforces the Company’s credibility with enterprise and government clients who require strict data protection and security compliance.
RAD is led by Steve Reinharz, CEO/CTO and founder of AITX and RAD, who brings decades of experience in the security services industry. Reinharz serves as chair of the Security Industry Association’s (SIA) Autonomous Solutions Working Group and as a member of the SIA Board of Directors. The RAD team also draws on extensive expertise across the sector, including Mark Folmer, CPP, PSP, President of RAD and Chair of the ASIS International North American Regional Board of Directors, Troy McCanna, former FBI Special Agent and RAD’s Chief Security Officer, and Stacy Stephens, co-founder of security robotics company Knightscope. Their combined backgrounds in security industry leadership, law enforcement, and robotics innovation reinforce RAD’s ability to deliver proven, practical, and disruptive solutions to its clients.
RAD has a prospective sales pipeline of over 35 Fortune 500 companies and numerous other client opportunities. RAD expects to continue to attract new business as it converts its existing sales opportunities into deployed clients generating a recurring revenue stream. Each Fortune 500 client has the potential of making numerous reorders over time.
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