Absorb Software today launched Absorb Aura, a coordinated system of specialized AI agents designed to drive enterprise growth through employee upskilling, departmental training for sales, engineering, and customer-facing teams, as well as education for customers, partners, and vendors. As the company's agentic intelligence layer, Aura delivers personalized learning paths tailored to individual and organizational needs, along with on-demand answers, policy summaries, role plays, simulations, and mentorship experiences.
Absorb Aura includes Learner Agent, Discovery Agent, Q&A Agent, Admin Assist, and Aura Create.
In beta since February 2026: Aura produced useful responses to 95% of learner queries, resolved 94% of sessions in a single response.
Admin Assist deflected 40 to 60% of routine support tickets.
Built on Model Context Protocol (MCP), reads from existing business systems without moving or copying customer data.
Absorb achieved 27% year-over-year revenue growth in 2025, surpassing 37 million learners across 3,500+ organizations.
Named a Leader in The Forrester Wave: Learning Management Systems, Q4 2025.
"Aura is the bet we are making on the next decade of enterprise learning," said Kimberly Williams, Chairperson and Chief Executive Officer of Absorb Software. "Our customers are not asking for another AI feature. They are asking us to redefine what learning is for. Absorb Aura is our answer. It is the learning system our customers can rely on, and the performance system their business cannot run without."
"Every individual we serve is being asked to do more, with bigger responsibilities, broader scope, and less support around them. That is the productivity equation AI has to solve, and learning is where it has to start. That is exactly why we built Aura," said Saravana Sivanandham, Chief Product and Marketing Officer at Absorb Software.
Aura agents are grounded in the customer's individual context, their own approved content, and is isolated by tenant. Aura is delivered across surfaces where work happens, in Microsoft Teams, in Chrome, and in the Absorb Learner Experience, with transparent governance and configurable controls. Built on the Model Context Protocol (MCP), Aura reads from the systems the business already runs on, without moving or copying customer data.
Aura Learner Agent: A single conversational interface that meets learners in the flow of work, routing queries across the full Aura suite based on role, context, and learning goal.
Discovery Agent: Surfaces the next best action for the user based on gen-AI personalization anchored on individual and organizational needs and context.
Q&A Agent: Grounded answers from all organizational knowledge sources with every answer sourced and every citation traceable.
Aura Admin Assist: A super assistant that simplifies L&D operations, generating reports using plain language, resolving completion gaps in a click, and instantly accessing enrollment and certification insights.
Aura Create: Conversational course authoring that reduces course creation and maintenance effort by up to 10x by leveraging organizational knowledge from SharePoint, Confluence, OneDrive, Google Drive, Box, Dropbox, and more.
Absorb Aura turns measurement into a learning loop that compounds. Every interaction a learner has with Aura generates signal. Aura then reads the outcome of that signal directly from the systems of record where real work happens, including CRM (Salesforce), service and case-management systems (ServiceNow, Zendesk), HRIS (Workday, ADP, BambooHR, Rippling), and operational platforms. Aura learns from each answer and sharpens the next recommendation for that learner, for the cohort behind them, and for the program itself.
Absorb Software is the leading global learning technology company that drives the business forward. Trusted by more than 3,500 organizations and 37 million learners worldwide across customer, partner, and employee audiences, Absorb is the only system that connects workforce readiness to business outcomes. With Aura as its AI engine, Absorb gets smarter with every interaction, and is the learning system enterprises can rely on and the performance system their business cannot run without.
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