Impel and SelectFI have announced a strategic partnership that creates a first-of-its-kind financing intelligence. The partnership integrates SelectFI's payment prediction engine with Impel's AI Operating System, enabling dealers to deliver accurate, personalized financing offers through webchat, SMS, and email interactions without the need for human staff intervention.
Impel partners with SelectFI to add financing intelligence to automotive AI agents.
Addresses financing-related questions which account for nearly 15% of shopper inquiries.
Uses SelectFI's prediction model trained on actual lender decisioning data.
Requires only consent capture and soft credit pull with no credit score impact.
Early pilots converted 25-35% of financing inquiries into showroom appointments.
Impel serves 8,000+ dealers across 51 countries with 42B+ shopper interactions.
With shoppers now researching, comparing, and deciding almost entirely on their own before ever speaking with a salesperson, one of the largest gaps remaining in the car buying process is financing. Based on an analysis of nearly 50 million Impel AI conversations across 8,000 dealers, financing-related questions are among the most common shopper inquiries, accounting for nearly 15% of total requests. Until now, dealers had two options: offer simple online payment calculators that provide broad estimates, or hand off the shopper to a human staff member.
Impel's integration with SelectFI provides a fully AI-native solution that overcomes these challenges. Instead of redirecting shoppers to an application form or dealership staff, Impel's Automotive AI agents can intelligently engage with prospective buyers, accurately predict monthly payments, and align deal structures to lender terms for each individual shopper. SelectFI's purpose-built API suite provides AI agents with capabilities covering payment generation, compliance and deal jacket management, and prediction modeling. Payment estimates are returned by term with a confidence level attached, so Impel's AI agents can be precise when the data supports it and appropriately careful when it doesn't.
"Our massive data set of AI conversations provides us with an unprecedented ability to identify the greatest consumer needs and the most impactful opportunities for improving dealer performance. This partnership with SelectFI directly addresses financing inquiries - one of the largest gaps remaining in the car buying process," said Devin Daly, CEO and Co-Founder of Impel. "By enabling our AI agents to handle complex payment questions in a fully automated conversational experience, dealers will be able to reduce process friction, shorten sales cycles, and increase staff productivity."
About SelectFI
SelectFI is a predictive financing platform that lets dealers put a real payment in front of a shopper in the first three minutes. By matching the shopper and the vehicle against actual lender decisioning data, we surface the most accurate financing scenarios — so sales quotes a payment it won't have to walk back, and F&I receives a deal that's already structured.
About Impel
Impel is harnessing the power of AI to transform automotive retailing and has become one of the largest vertical AI companies in the world. The company's industry-leading Automotive AI Operating System helps more than 8,000 retailers and OEMs unify the entire customer journey — fueling faster decisions, deeper connections, and measurable impact at every step. To date, Impel has delivered more than 42 billion shopper interactions, influencing over $12 billion in sales and service revenue across 51 countries.
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