Blend Labs, Inc., today announced the first commercial customers for Blend Autopilot following a four-month early preview. Five lenders, including Onity Mortgage, one of the largest mortgage servicers in the nation, have expanded their partnerships with Blend to include Autopilot, the company's agentic AI solution for mortgage pre-underwriting. This comes after a 4-month preview period, where lenders activated Autopilot across more than 25,500 loans and provided feedback that shaped weekly product releases.
Blend announces first commercial customers for Autopilot AI agent.
Five lenders including Onity Mortgage expanded partnerships.
4-month preview across 25,500+ loans.
Loans using Autopilot moved faster and converted at higher rates.
Autopilot reviews documents, compares against guidelines, calculates GSE-qualifying income.
Onity Mortgage plans to use Blend MCP Server for voice agents.
Mortgage origination has a timing problem: more than half of borrower activity happens outside of 9-to-5 business hours, which means borrowers routinely go a day or more without a response from a loan officer. Autopilot solves this by reviewing documents as they are uploaded, comparing them against lending guidelines, identifying missing or inconsistent information, calculating GSE-driven qualifying income, and generating contextual follow-up requests while borrowers are still engaged.
Nima Ghamsari, Co-Founder and Head of Blend, stated: "Autopilot is live, working on real loans, and improving every week. Waiting for a mortgage loan to close can be one of the most stressful parts of buying a home. Agentic AI can help lenders complete more work earlier, reduce delays, and give borrowers faster answers. That's the future of lending we're building with our customers."
Colin Friday, Senior Vice President of Consumer Lending at Onity Mortgage, stated: "Onity Mortgage has seen consistent impact across all condition types surfacing and clearing conditions faster, resulting in quicker response times." Onity Mortgage is also expanding its work with Blend beyond pre-underwriting, planning to use Blend's MCP Server to power voice agents that can answer routine application-related questions with immediate, accurate information, 24/7.
Autopilot is now commercially available to Blend mortgage customers, with ongoing improvements informed by customer feedback, production performance, and continuous evaluation. The preview numbers showed that loans using Autopilot during pre-underwriting moved faster and converted at higher rates than comparable loans following standard workflows.
About Blend
Blend Labs Inc., is a leading origination platform for digital banking solutions. Financial providers—from large banks, fintechs, and credit unions to community and independent mortgage banks—use Blend's platform to transform banking experiences for their customers.
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