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CrowdStrike today announced it has been recognized as a Customers' Choice in the 2026 Gartner Peer Insights 'Voice of the Customer' for Managed Detection and Response (MDR) report. CrowdStrike Falcon Complete received a 98% willingness to recommend score based on 137 overall responses as of 31 January 2026. As adversaries weaponize AI to scale and accelerate attacks against teams stretched thin, CrowdStrike's Agentic MDR combines elite analyst expertise with intelligent agents to automate high-friction security workflows and stop breaches at machine speed.
CrowdStrike has been named a Customers' Choice in the 2026 Gartner Peer Insights 'Voice of the Customer' for MDR.
Falcon Complete received a 98% willingness to recommend score from 137 customer responses as of January 31, 2026.
The recognition highlights CrowdStrike's Agentic MDR approach combining elite analysts with intelligent agents.
Customers praised 24/7 expert monitoring, AI-driven threat detection, and rapid remediation.
Falcon Complete delivers round-the-clock monitoring, expert analysis, and hands-on remediation as a seamless extension of customer teams.
The Falcon platform unifies telemetry across endpoints, identity, cloud, and third-party data for cross-domain protection.
"Agentic defense is a requirement against AI-powered adversaries," said Austin Murphy, GM and VP, Falcon Complete. "Security operations that rely on manual playbooks cannot match the speed of modern attacks. Customers choose Falcon Complete because elite analysts and intelligent agents work together to stop breaches at machine speed."
Here is a sampling of the customer reviews:
"Instead of hiring another member on staff, or outsourcing weekend or nighttime monitoring, we picked CrowdStrike Falcon Complete. It's like having a TIER 1 SOC watching over you." – It Security & Risk Management Associate, Consumer Goods Industry
"CrowdStrike Falcon Complete offers exceptional 24/7 expert monitoring, AI-driven threat detection, and rapid remediation. Its proactive defense, seamless deployment, and minimal performance impact make it a trusted, comprehensive security solution." – Data Architecture Specialist, IT Services Industry
"The product has been fantastic. Using Falcon Complete, we were able to improve our security posture even more." – CIO/CTO, Insurance Industry
Falcon Complete delivers expert-led detection, intelligence-driven threat hunting, and full-cycle remediation – powered by the CrowdStrike Falcon platform.
Agentic MDR: Falcon Complete analysts build and deploy intelligent agents to automate time-intensive security workflows, augment expert decision-making, and scale elite protection across enterprise environments.
24/7 Expert Support: Falcon Complete delivers round the clock monitoring, expert analysis, and hands-on remediation as a seamless extension of customer teams.
Cross-Domain Protection: The Falcon platform unifies telemetry across endpoints, identity, cloud, and third-party data, enabling faster detection and precise response to stop lateral movement early and prevent cross-domain attacks before impact.
About CrowdStrike
CrowdStrike, a global cybersecurity leader, has redefined modern security with the world's most advanced cloud-native platform for protecting critical areas of enterprise risk – endpoints and cloud workloads, identity and data. Powered by the CrowdStrike Security Cloud and world-class AI, the CrowdStrike Falcon platform leverages real-time indicators of attack, threat intelligence, evolving adversary tradecraft and enriched telemetry from across the enterprise to deliver hyper-accurate detections, automated protection and remediation, elite threat hunting and prioritized observability of vulnerabilities.
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